Lowe's Home Improvement

4.2
2024 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Fredericksburg, VA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
10101 Southpoint Parkway, Fredericksburg, VA
22407, United States

Hours

Reviews

4.2
1,807 reviews
5 stars
1,016
4 stars
439
3 stars
137
2 stars
53
1 star
162

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unresponsive.

Store Condition

Customers reported issues with cleanliness and organization, noting dirty floors and blocked aisles.

Product Availability

While some customers found the store well-stocked, others experienced difficulties locating items or found the inventory lacking.

Checkout Experience

Many customers expressed frustration with the checkout process, citing long wait times and issues with self-checkout.
  • HR
    HANNAH ROSS
    3 days ago
    5.0
    I shop at Lowe’s all the time for both work and home projects, and I’m always impressed with the service I receive. The store is clean, well-organized, and fully stocked with everything I need. A special shoutout goes to Candy, who often helps me at checkout. She is always incredibly friendly, personable, and welcoming. She remembers customers, makes conversations feel genuine, and turns even a quick checkout into a positive experience. Employees like her make a huge difference and are a big reason I keep coming back.
  • CS
    Chas Sforza
    Jan 5, 2026
    5.0
    Staff was very helpful both with locating what I wanted to buy and with helping to get it into my truck
  • GF
    Gregory Brown (F4S)
    Dec 19, 2025
    5.0
    Ted and Chris at the Southpoint location did an amazing job taking care of my glass cutting deminsions. Did everything in their power to work with the demisions and adjust as needed. Would recommend them to anyone!!
  • SB
    steve “backwoods bound” bennett
    Dec 16, 2025
    1.0
    This is the worst Lowes I have ever shopped at. Today I was trying to buy an expensive dewalt combo and asked if someone could help me 2 times because they have it all locked up. After waiting for almost 30 minutes I said screw it and left. I will go somewhere else and get. This store is so mismanaged I will never enter this store again in my life it has been this way for about 3 to 4 years now and I’m fed up with it Home Depot here I come
  • CL
    Charles Linkenhoker
    Dec 8, 2025
    1.0
    Got my New LG refrigerator today. Paid for the removal of my garage fridge, and install of the new fridge. They didn't plug in my new refrigerator, install the filters or even take any of the plastic off, then they left and claimed "they didn't see the refrigerator in my garage to take away". Even though we called immediately upon realizing they didn't take our old refrigerator (5 min tops) they assured us they absolutely could not turn around and we would have to wait 9 days before they could return. Huge waste of my time and money. Should of went with Home Depot

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.