Lowe’s in Fredericksburg, VA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unresponsive.
Store Condition
Customers reported issues with cleanliness and organization, noting dirty floors and blocked aisles.
Product Availability
While some customers found the store well-stocked, others experienced difficulties locating items or found the inventory lacking.
Checkout Experience
Many customers expressed frustration with the checkout process, citing long wait times and issues with self-checkout.
HR
HANNAH ROSS
3 days ago
5.0
I shop at Lowe’s all the time for both work and home projects, and I’m always impressed with the service I receive. The store is clean, well-organized, and fully stocked with everything I need.
A special shoutout goes to Candy, who often helps me at checkout. She is always incredibly friendly, personable, and welcoming. She remembers customers, makes conversations feel genuine, and turns even a quick checkout into a positive experience. Employees like her make a huge difference and are a big reason I keep coming back.
CS
Chas Sforza
Jan 5, 2026
5.0
Staff was very helpful both with locating what I wanted to buy and with helping to get it into my truck
GF
Gregory Brown (F4S)
Dec 19, 2025
5.0
Ted and Chris at the Southpoint location did an amazing job taking care of my glass cutting deminsions. Did everything in their power to work with the demisions and adjust as needed. Would recommend them to anyone!!
SB
steve “backwoods bound” bennett
Dec 16, 2025
1.0
This is the worst Lowes I have ever shopped at. Today I was trying to buy an expensive dewalt combo and asked if someone could help me 2 times because they have it all locked up. After waiting for almost 30 minutes I said screw it and left. I will go somewhere else and get. This store is so mismanaged I will never enter this store again in my life it has been this way for about 3 to 4 years now and I’m fed up with it Home Depot here I come
CL
Charles Linkenhoker
Dec 8, 2025
1.0
Got my New LG refrigerator today. Paid for the removal of my garage fridge, and install of the new fridge. They didn't plug in my new refrigerator, install the filters or even take any of the plastic off, then they left and claimed "they didn't see the refrigerator in my garage to take away". Even though we called immediately upon realizing they didn't take our old refrigerator (5 min tops) they assured us they absolutely could not turn around and we would have to wait 9 days before they could return. Huge waste of my time and money. Should of went with Home Depot
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fredericksburg, VA?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
What are the store hours for Lowe's Home Improvement in Fredericksburg?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM, with adjusted holiday hours.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's in Fredericksburg offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent when your order status changes.
What should I do if I want to return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History before shipping the item back. In-store returns require proof of purchase at the customer service desk.
Are there nearby dining options close to Lowe's Home Improvement in Fredericksburg?
Yes, nearby dining options include Chicken Run Express, China King, The Roma's Italian Pizza, Kickback Jack's sports bar, Buffalo Philly's, Doc Rocco’s New York Style Deli, Quest Pizza, KOBE Japanese Steakhouse, Salsarita's Fresh Mexican Grill, Buffalo Wild Wings, and Bob Evans.
What nearby services might be useful when visiting Lowe's Home Improvement?
Services near Lowe's include Dirty Paws Dog Wash for pet grooming, PeekABoo3D medical imaging center, Sindy's Nails and Salon Nouveau beauty salons, as well as Republic Home Builders for home services.
Is there a nearby propane supplier for outdoor equipment needs when shopping at Lowe's?
Yes, Blue Rhino Propane Exchange is located nearby, providing propane for grills and other outdoor equipment.