Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Fredericksburg, VA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
10101 Southpoint Parkway, Fredericksburg, VA
22407, United States
Hours
Reviews
4.2
1,800 reviews
5 stars
1,013
4 stars
440
3 stars
137
2 stars
51
1 star
159
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are praised for their helpfulness while others are criticized for being unresponsive or rude.
Store Cleanliness
Concerns about cleanliness and organization; several customers noted dirty floors and cluttered aisles.
Product Availability
Generally, customers find that the store has a good selection of products, but there are frequent reports of items being out of stock.
Checkout Experience
Issues with checkout processes, including long wait times and problems with self-checkout systems.
Staffing Issues
Many reviews mention a lack of staff on the floor to assist customers, leading to frustration.
- CWcedric white1 day ago4.0What can I say about Lowe's of Spotsylvania. I love the great selection of product, I love the friendly staff. I don't like that it is sometimes hard to find a heavy duty cart or that on rare occasions I have been unable to find assistance. In the end Lowes is a great place especially if you shop there as often as I do. You get to know the workers and they know you.
- JVJames VaughnNov 4, 20255.0I needed 15,000 feet of pipe, and I needed it in 3 days. Everywhere else was going to take several weeks to get it. Luca and Teo at the Pro desk did everything they could and ended up going straight to the manufacturer. I got the pipe on time and way cheaper than anywhere else. Give Luca and Teo a promotion.
- DWDonaldH WhiteJrOct 23, 20255.0The Lowe's app is helpful at finding items I need or can order online and pickup in the store
- HTHeather ThompsonOct 21, 20255.0We came to purchase a plug tester for my husband's work and a key made had trouble with the key kiosk and the great employees told us to go to the store made one and in under 2 minutes had a perfect key store made. Thank you for the great employees and customer service.
- SVSophia VictoriaOct 12, 20253.0There were some very compotent employees (very knowledgable, professional, helpful, polite, and friendly) and some very incompotent ones, too, during our visit. Left with mixed feelings.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fredericksburg, VA?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
What are the store hours for Lowe's Home Improvement in Fredericksburg?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM, with adjusted holiday hours.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's in Fredericksburg offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent when your order status changes.
What should I do if I want to return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History before shipping the item back. In-store returns require proof of purchase at the customer service desk.
Are there nearby dining options close to Lowe's Home Improvement in Fredericksburg?
Yes, nearby dining options include Chicken Run Express, China King, The Roma's Italian Pizza, Kickback Jack's sports bar, Buffalo Philly's, Doc Rocco’s New York Style Deli, Quest Pizza, KOBE Japanese Steakhouse, Salsarita's Fresh Mexican Grill, Buffalo Wild Wings, and Bob Evans.
What nearby services might be useful when visiting Lowe's Home Improvement?
Services near Lowe's include Dirty Paws Dog Wash for pet grooming, PeekABoo3D medical imaging center, Sindy's Nails and Salon Nouveau beauty salons, as well as Republic Home Builders for home services.
Is there a nearby propane supplier for outdoor equipment needs when shopping at Lowe's?
Yes, Blue Rhino Propane Exchange is located nearby, providing propane for grills and other outdoor equipment.