Lowe's Home Improvement

4.1
1384 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Farmville, VA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2644 Farmville Road, Farmville, VA
23901, United States

Hours

Reviews

4.1
1,276 reviews
5 stars
675
4 stars
328
3 stars
129
2 stars
49
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being helpful while others are unresponsive or unknowledgeable.

Store Organization

Customers reported issues with store organization, including bare shelves and difficulty finding products.

Checkout Experience

Many customers expressed frustration with the lack of manned cash registers, relying heavily on self-checkout, which they found inconvenient.

Product Availability

Several reviews mentioned that the store often lacks key items and that employees are not always knowledgeable about product locations.

Management Issues

There are complaints about poor management and leadership, with some customers noting a decline in service quality since management changes.
  • JS
    Jessica Salazar
    Nov 4, 2025
    1.0
    I needed something to for my leaf blower and I asked the lady could she help me and she said what do you need! In a very disrespectful and rude way like I was bothering her. If I could give a zero i would not going back there.
  • SF
    Susan Flanagan
    Nov 2, 2025
    4.0
    Lowe's is Lowe's. Store is laid out well, and they have plenty of registers and self checkouts.
  • AA
    Amanda
    Oct 29, 2025
    4.0
    Store's not too bad, pretty convenient. Could use more people on the floor, greeting and talking to customers or helping them
  • MR
    Mike Rivera
    Oct 13, 2025
    5.0
    Some very nice lady's work there so five stars. but tbh I like the orange place better. However the lady's on the floor are amazing so I keep coming back. A few of the dudes there kinda suck except the chainsaw guy he was cool 😎
  • WC
    William St Clair
    Oct 1, 2025
    3.0
    Between the self checkout which I can’t stand, nobody ever available in paint (at least when I need it), the prices almost always higher than Amazon and I don’t mean a little I mean $149 vs $100 and now a harbor freight being built directly in front of the store (who allowed that?!) selling EVERYTHING Lowe’s sells in their tool department you guys need to improve. Today I went in for paint was first in line and walked down the aisle to make sure they had it and return to find 2 now in line. No thanks. Nobody has time for that. I’ve been to other big boxes. Most notably Home Depot and you immediately get help. Sherwin Williams? Instant help. Ace in Keysville? Instant help. Lowe’s you have to wait. For EVERYTHING. Worse if you do find someone to help you they just pull out their phone. Well I can do that! Each morning employees should be quizzed on where products are in their departments. Don’t pass you don’t work that day. LEARN your store. Ok rant over. It’s like talking to a wall anyway.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.