World Market

Reviews

• JA

  JimSandi Alexander

  2 days ago
  5.0
  Above & Beyond Customer Service- Three Stores, One INCREDIBLE Team I am sending this email to share the amazing experience I had with World Market. In a time when customer service often feels rushed or impersonal, this experience restored my faith in what it means to genuinely care for customers. I was on a quest to create a stairway gallery of photos from our recent wedding and my search for the perfect frames ended at World Market. The Antique Brass Metal Clad Wall Picture Frames were exceptional quality and I needed 15 of them. After visiting several stores in the Northern Virginia area, I was 6 picture frames short. What could have been a simple, "sorry we are out of stock" turned into something extraordinary. The Falls Church World Market associate took the time to search inventory and gave me the number for the White Marsh World Market store. Cynthia, the manager, personally searched inventory for a location that had all 6 of the discontinued frames I needed and connected me to the manager, Jonathan at the Paramus store. He checked his stock, carefully gathered the frames, and personally paid to have them shipped by FedEx to my local Falls Church store. Maggie, the manager at Falls Church, called me and confirmed they would be arriving on Friday. However, when I arrived the original order was lost. Maggie and Jonathan worked together to track down the package and get the order reshipped. This level of teamwork, communication, and ownership is rare. No one passed the problem along. No one made me feel inconvenient. Instead, Cynthia, Jonathan and Maggie treated my project -displaying our wedding photos- as something meaningful. Because of their efforts, I now have the beautiful gallery wall I envisioned, and it will always remind me not only of our wedding, but of the kindness and professionalism of your team. Please extend my sincerest gratitude to the managers and associates involved. They represent the very best of World Market, With appreciation, Sandi
• NK

  Nabil Khoury

  Jan 24, 2026
  5.0
  Great
• PM

  Paul Mayeur

  Jan 10, 2026
  5.0
  Great place to get something different that you can't find elsewhere
• EF

  Emoney Flex

  Dec 22, 2025
  4.0
  Cool place with lots of international options. Yes, many of the options are expensive because of where they are coming from, but it’s hard to find a lot of what they offer. Layout is good and gifts are a plenty. Staff are also very nice.
• TC

  Tiffany E. Collins

  Dec 20, 2025
  2.0
  Good selection of international food and wine. BUT be careful of the wine since they could be bad and have organisms living in them. We tried the wine and were disappointed at the quality and seems like small bugs swimming in them. The store doesn’t take back items that are opened even if the product is bad quality. Tried speaking to corporate about this

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