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Extra Space Storage
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Extra Space Storage

4.9
(839 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2820 Hollywood Rd in Falls Church, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, personal access hour, RV parking, drive up climate controlled units, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2820 Hollywood Rd, Falls Church, VA
22043, United States

Hours

Reviews

4.9
839 reviews
5 stars
791
4 stars
26
3 stars
5
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Traciey, Tra, Jesse, Sony, and Rosa.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pest Issues

There are serious concerns regarding pest infestations, particularly rodents, which have led to negative experiences for some customers.

Efficiency

Many reviews highlight the quick and straightforward process of renting units, with staff making the experience smooth and stress-free.
  • SP
    Sammy Palacio
    6 days ago
    5.0
    Tra Kirby, was amazing , very helpful, friendly and knowledgeable. We really appreciate her professionalism. Thank you.
  • SS
    Shannon Smith
    Feb 23, 2026
    5.0
    We originally were assigned a unit we were unhappy with from their customer service. We expressed our concerns with the GM, Jessie. Jessie was helpful, prompt, & exceeded our expectations. We are super thankful to have had Jessie and highly recommend this location with Jessie’s assistance. Thanks Jessie!
  • AL
    Alice Lee
    Jan 31, 2026
    5.0
    Friendly & very knowledgeable staff :)
  • FP
    FlexSculpt Pilates
    Jan 16, 2026
    5.0
    Clean, safe and efficient for what I need it for. The manager Traci is so kind and helpful with anything I’ve needed or had a question about.
  • AT
    ALISHA TUCKER
    Jan 3, 2026
    5.0
    Dear Management Team at Extra Space Storage – Falls Church, I would like to take a moment to express my sincere appreciation for the exceptional customer service provided by Traciey. From the moment I arrived, Traciey was incredibly helpful, professional, and welcoming. She consistently greeted me with a warm smile and maintained a friendly, positive attitude throughout our interaction. Her knowledge, patience, and attention to detail made the entire process smooth and stress-free. Traciey went above and beyond to ensure all of my questions were answered and that I fully understood my options. She took the time to listen, offered clear explanations, and demonstrated genuine care for my needs as a customer. It is evident that she takes great pride in her work and in providing excellent service. Because of the outstanding experience Traciey provided, I will absolutely recommend her and this location to others in need of storage services. She is truly an asset to Extra Space Storage and a wonderful representation of your company. Thank you for having such a dedicated, professional, and friendly team member. Sincerely, Alisha Tucker

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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