Store your belongings at Extra Space Storage on 2820 Hollywood Rd in Falls Church, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, personal access hour, RV parking, drive up climate controlled units, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Traciey, Tra, Jesse, Sony, and Rosa.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pest Issues
There are serious concerns regarding pest infestations, particularly rodents, which have led to negative experiences for some customers.
Efficiency
Many reviews highlight the quick and straightforward process of renting units, with staff making the experience smooth and stress-free.
SP
Sammy Palacio
6 days ago
5.0
Tra Kirby, was amazing , very helpful, friendly and knowledgeable. We really appreciate her professionalism. Thank you.
SS
Shannon Smith
Feb 23, 2026
5.0
We originally were assigned a unit we were unhappy with from their customer service. We expressed our concerns with the GM, Jessie. Jessie was helpful, prompt, & exceeded our expectations. We are super thankful to have had Jessie and highly recommend this location with Jessie’s assistance. Thanks Jessie!
AL
Alice Lee
Jan 31, 2026
5.0
Friendly & very knowledgeable staff :)
FP
FlexSculpt Pilates
Jan 16, 2026
5.0
Clean, safe and efficient for what I need it for. The manager Traci is so kind and helpful with anything I’ve needed or had a question about.
AT
ALISHA TUCKER
Jan 3, 2026
5.0
Dear Management Team at Extra Space Storage – Falls Church,
I would like to take a moment to express my sincere appreciation for the exceptional customer service provided by Traciey.
From the moment I arrived, Traciey was incredibly helpful, professional, and welcoming. She consistently greeted me with a warm smile and maintained a friendly, positive attitude throughout our interaction. Her knowledge, patience, and attention to detail made the entire process smooth and stress-free.
Traciey went above and beyond to ensure all of my questions were answered and that I fully understood my options. She took the time to listen, offered clear explanations, and demonstrated genuine care for my needs as a customer. It is evident that she takes great pride in her work and in providing excellent service.
Because of the outstanding experience Traciey provided, I will absolutely recommend her and this location to others in need of storage services. She is truly an asset to Extra Space Storage and a wonderful representation of your company.
Thank you for having such a dedicated, professional, and friendly team member.
Sincerely,
Alisha Tucker
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Falls Church, West Falls Church, Merrifield, Dunn Loring, and Idylwood.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
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