Brand Certified
Lowe's Home Improvement
3.9(2302 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
4080 Jermantown Road, Fairfax, VA
22030, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(703) 332-0000
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/VA-Fairfax/3274?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-3274-_-na-_-0-_-0
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Fairfax, VA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
3.9
2,302 reviews
5 stars
1,139
4 stars
508
3 stars
231
2 stars
111
1 star
313
- ARalicia rodriguez1 day ago1.0This place has the worst customer service ever!!! We went there to buy a sliding door and the man that we talked to said that we have to schedule an appointment for someone to measure our door and so we did. He said that we should be hearing from someone by Monday, we were there Sunday. Monday came no calls, I called them Tuesday and spoke to someone and took my information again because our information is not on their system! So he said we should be hearing from somebody shortly! Shockingly someone called and said that he was the one that we spoke to on Sunday and said again that somebody will call us again!!! No calls again today Wednesday so I called them again and was on hold for 30 minutes and got hung up on!!!! I guess they don’t want any business!!!
- TSTrue SPApr 15, 20261.0As a service member I came in not expecting much really just get what I need and leave I ask about the military discount. Some young lady with a head wrap on (middle eastern ) said they don't do that there. So vets don't go here apparently they don't support troops at this location.
- ECEduardo CardoceApr 13, 20261.0Don’t go to Lowes. Save time and money and go to Home Depot instead. There was a price mismatch from a shelf item (happens all the time). However it took 4 different associates trying to validate the price and calling different store managers for a $20 difference of something that was clearly marked wrong. Price at register was $57. After 10 minutes of waiting and trying to prove the error to 4 different associates i decided it was easier to leave and purchase this at Home depot which btw had has the same item at $33. Wont be shopping at Lowes anytime soon…..
- MFMARK FARIDApr 7, 20261.0Good luck getting support or a call from Lowe’s customer service or a store manager ( if you can get to one- you have to spend one hour to go to a local store they will not talk to you on the phone and you can not get through their phones ) when your order gets delayed and delayed for weeks. Know that your options are cancel your order or too bad and wait and we will get to you whenever we get to you. Of course after spending 45 minutes on a calls to customer service. This is their process and how they train their upper management to hide from clients when there is error or messed up delivery from their side and they continue to give you fake promises and stories from a call center. You will not have any other option other than being sorry you did business with them and blame yourself. Thanks
- PKP KApr 1, 20261.0I am writing to report a very concerning delivery experience related to my recent Lowe’s order. According to my order confirmation, During this process, the driver also dumped the items across the driveway in a disorganized manner rather than placing them properly. While the helper was attempting to organize the items, the driver began repeatedly honking the truck horn and yelling at the helper to return to the truck. After the helper returned, the driver began shouting aggressively and physically struck the helper inside the truck. The truck then stopped in the middle of the road while the driver continued yelling and arguing loudly for approximately 20 minutes. The situation was extremely uncomfortable and concerning, and I felt unsafe enough that I had to go inside my home. This delivery experience raises several serious concerns: Poor delivery handling – items were dumped across the driveway rather than placed properly. missing items and missing quantity
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 26, 2026Yext Knowledge Graph
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