Customer Service
Many customers praised the knowledgeable and helpful sales staff, particularly Sandie and John, for their attentive service during the purchasing process.
Delivery Issues
Several reviews highlighted significant problems with communication and scheduling during the delivery process, leading to frustration among customers.
Product Quality
Customers expressed satisfaction with the quality of the hot tubs and saunas, noting their enjoyment and ease of maintenance.
Post-Sale Support
While some customers reported excellent service from technicians, others experienced delays and poor communication when seeking assistance after the sale.