Business Details
About
Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 826 Southpark Blvd , Colonial Heights, VA, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
Details
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
60 reviews
5 stars
33
4 stars
6
3 stars
4
2 stars
3
1 star
14
- SPSkyler PorterDec 25, 20255.0Does the lucky dog mascot still visit this store. I been wanting to meet him.
- MTMichelle TabbDec 15, 20253.0I'm a new customer since October now when I went in the store the atmosphere was pleasant and everyone treated me very nice as a customer should be treated. Now I'm a loyal customer, payments have been on time and there has not been any problems with the exception of customer service interaction on the phone. Now I've had two(2) different unpleasant experiences with the same person, I'm assuming he's the manager. The 1st time he was very rude. Now today I was returning a phone call from a young lady from the store about my delivery. I told him I was returning a call, he asked my name then immediately put me on hold DIDN'T say hold please or anything. He then came back and informed me the call was in reference to my payment stated that it wasn't received, so then he asked do I have the item, I informed him that they haven't delivered it yet so he said disregard that, I then asked why was I being charged for something I didn't receive yet, he then informed me it was a system error. That's when I stated that the message I received wasn't about payment anyway it was about delivery. That's when the smart distained conversation started he told me that was impossible because he's alone in the store. I never said when I received the call, just stated that I was returning a call. Then he told I was wrong, and rude. I then told him don't play with my intelligence I knew and understood the message I received. All in all he needs to communicate with his people, he was DEAD wrong started off as well as actually calling me a liaras well as stating that I was being rude. I can hear very well and the message that was left on my phone clearly was about delivery not a payment. I honestly didn't even knowt hat there a payment issue, since my payment was paid on Friday. Oh yeah he asked when was my delivery scheduled I said today which I thought it was,but it's not it's for the 18th, and boy did he let me know he very aggressively as if he was correcting a child as well as being sarcastic and rude. He practically called me a liar then tell me I'm being rude to him. What place of business insults their customers not to mention that I'm sick putting up with someone being rude and obnoxious on the phone. Especially when he was wrong from the start of the phone call initially
- NPNichole PrideOct 23, 20251.0I don’t even know where to begin with this location, to be honest. The reviews really do speak for themselves. This store has gone completely downhill over the past year, and it’s clear that the employees genuinely do not care about their customers. My family has been loyal to Aaron’s for years, but after this experience — never again. My daughter has been in and out of the hospital for the past 6–7 months, and we’ve been doing everything we can to keep up with payments. We were less than a month behind (around 20 days), and they refused to work with us or show any compassion. Instead, we were told to bring the furniture back. No empathy, no understanding — just cold, uncaring service. When a company can’t show basic humanity to a family going through a difficult time, that tells you everything you need to know.
- MTMichele TrawickiAug 4, 20251.0I late 1 month! She refused my payment bc I am 4 days late on my second payment! But would not alllow me to make my late payment! When I asked why I can not pay online she stated she couldn’t help me with that neither! Just terrible customer service skill
- SFShawday FosterAug 6, 20241.0Walked in the store and not even a greeting. Why would I spend my money somewhere where I’m treated invisible for whatever reason
Frequently Asked Questions About Aaron's
How does lease to own work at Aarons?
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
What types of products can I rent to own at Aaron's Colonial Heights store?
Aaron's offers rent-to-own options for furniture, appliances, electronics, computers, mattresses, and more, including brands like LG, Ashley, HP, GE, Samsung, and Sony.
How does the lease-to-own process work at Aaron's?
You make periodic lease payments, and after all payments or an early purchase option, you own the item. It's not a loan or credit, approval does not require perfect credit, but all payments must be made to gain ownership.
What payment methods does Aaron's accept?
Most locations accept cash, checks, money orders, and all major credit cards for payments.
How can I apply to lease items at Aaron's?
You can apply online at Aarons.com or in-store. For in-store leasing power, visit apply.aarons.com before visiting the store.
What are Aaron's store hours in Colonial Heights?
Monday to Thursday and Wednesday hours are 10:00 AM to 7:00 PM, Friday 10:00 AM to 8:00 PM, Saturday 10:00 AM to 6:00 PM, and the store is closed on Sundays.
Does Aaron's Colonial Heights offer delivery and pickup services?
Yes, they provide in-store pickup, curbside pickup, delivery, and same-day delivery services.
Is Aaron's store in Colonial Heights wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and offers assembly and repair services.
What nearby shopping centers can I visit along with Aaron's at 826 Southpark Blvd?
Near Aaron's, you can visit Southpark Commons shopping center and Dollar Tree for discount and arts and crafts shopping.
Are there nearby restaurants close to the Aaron's store in Colonial Heights?
Yes, nearby dining options include Outback Steakhouse, Olive Garden Italian Restaurant, and Keystone Grill where you can enjoy a meal before or after shopping.
What entertainment options are near Aaron's Colonial Heights location?
You can enjoy activities like Extreme Laser Tag Colonial Heights nearby for fun and active experiences close to the store.