Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Christiansburg, VA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
350 Peppers Ferry Road NE, Christiansburg, VA
24073, United States
Hours
Reviews
4.1
1,529 reviews
5 stars
801
4 stars
394
3 stars
149
2 stars
70
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customer service experiences are mixed, with some employees praised for their helpfulness while others are criticized for being rude or unresponsive.
Staff Availability
Many customers reported difficulty finding staff to assist them, particularly during busy times or in specific departments.
Product Quality
While some customers appreciated the variety and quality of products, others expressed dissatisfaction with specific items, particularly lumber.
Delivery Issues
Several reviews highlighted significant problems with third-party delivery services, leading to damage and poor handling of items.
Store Cleanliness
The cleanliness and organization of the store received mixed reviews, with some customers noting disorganization and unkempt areas.
- MFMichelle FreemanNov 12, 20251.0If it cost and is being discontinued then why was that same item $1 more per square foot at this location 🤔 Do better Lowes
- SMSteve MonettiNov 11, 20252.0Terrible, couldn't find anything we needed employees walk past and pretend not to see or hear you asking for help
- JEJosh EtterNov 6, 20255.0Tina at the contractors checkout is super helpful
- NDNathan DeasOct 26, 20255.0I needed help with picking out house plants and getting information on how to take care of them. The associate named Ben helped us out and was wonderful! I was impressed with how knowledgeable he was on all the plants. He obviously is a professional and knows what he's doing. He helped me out so much and was extremely kind! I would definitely recommend that if you have any questions about plants find Ben at Lowe's and ask him!
- AWApril WhitehurstOct 18, 20255.0The shelves are always stocked, there are a lot of employees to assist. Their prices are very reasonable and it is a great place to shop especially during the holidays or if you just need something for your household for everyday needs.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Christiansburg, VA offer?
Lowe's Home Improvement offers a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor furniture, grills, plumbing, and more. They also provide installation services for many items such as appliances, flooring, cabinets, and HVAC systems.
What are the store hours for Lowe's Home Improvement in Christiansburg?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Hours may vary during holidays.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping more convenient for customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You will also receive email updates if your order status changes.
What are the payment options accepted at Lowe's Home Improvement in Christiansburg?
Lowe's accepts a variety of payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Returns bought online can be started online in your Order History. For in-store returns, bring proof of purchase to the customer service desk.
Are there nearby dining options around Lowe's Home Improvement in Christiansburg?
Yes, nearby dining options include Gigi's Cupcakes, Subway, Outback Steakhouse, El Gran Rodeo, O'Charley's Restaurant & Bar, KFC, and Bojangles. These places offer various cuisines, perfect for a meal before or after shopping at Lowe's.
What nearby stores can complement my shopping experience at Lowe's?
Nearby stores such as Grand Home Furnishings, Mattress Warehouse, LL Flooring, Goodwill Store, and Kmart offer furniture, flooring, and discount shopping, which can be convenient for home improvement needs.
If I need propane or locksmith services near Lowe's, where can I go?
Blue Rhino Propane Exchange offers propane services nearby, and Minute Key provides key and locksmith services close to Lowe's for your convenience.
Does Lowe's provide assistance for customers who speak languages other than English?
Lowe's offers services in English and Spanish, and there are in-store translation services available for other languages to assist customers.