Brand Certified
Lowe's Home Improvement
4.1(2334 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
2601 Weir Place, Chester, VA
23831, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(804) 768-8843
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/VA-Chester/0599
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Chester, VA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
2,334 reviews
5 stars
1,277
4 stars
513
3 stars
210
2 stars
101
1 star
233
- VWVee W6 days ago3.0I have been calling the store relentlessly, but I am always put on hold for an extended period of time. I know employees are super busy, but no one checks on you or at least let you know that they will get back with you. This is totally unexceptable.
- JRJessica RApr 22, 20261.0This Lowe’s has the worst customer service! They place you on hold for HOURS!!!! I have spent thousands of dollars on large projects!!!! They use third party vendors to deliver who damage the products and who FAIL to deliver when they say they are going to deliver! Lowe’s send you to the vendor then the vendor sends you back to Lowe’s! Nothing ever gets resolved! Projects on hold AND you the customer is left paying for THIER inoperable systems and mistakes!!!! They just don’t care!!!
- JPJeremy PeltoApr 12, 20261.0Online, same day delivery orders are always 2+ days. They don't let you cancel them either. Also, no one answers the phone and they force you to talk to an automated voice. Worst service I've ever experienced from a retail store. Horrendous experience.
- BWBarbara WinstonApr 6, 20265.0The service at this Chester Lowe's was phenomenal! Jim assisted me with my lighting purchases in a very professional and knowledgeable manner. The cashier was also superb. This is my favorite Lowe's store
- NFNatasha FortuneApr 4, 20265.0We ordered for pick up but they were running behind so I asked to just collect my own order instead of waiting. Sheree in the garden center was an amazing help when trying to locate the items. They were definitely busy with all managers collecting orders for customers, but I’m thankful Sheree was willing to stop and assist me.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Chester, VA offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more. Services include installation for appliances, flooring, blinds, cabinets, countertops, decking, doors, garage doors, HVAC, and other home improvement needs.
What are the store hours for Lowe's Home Improvement in Chester, VA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on 2025-11-27 (Thanksgiving) and 2025-12-25 (Christmas), with adjusted hours on other holiday dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Are there any special services or accommodations available at the Chester Lowe's store?
Yes, the store offers free delivery, free haul away, Lowe’s gift cards, free shipping, easy returns, and easy exchanges. It also has wheelchair accessible parking, service repair, onsite services, and recycling services for electronics, light bulbs, and batteries.
What are some nearby food options around Lowe's Home Improvement in Chester, VA?
Nearby food options include Dominic's of New York (a fast food and delicatessen), Fine Foods By Fernando LLC (a taco restaurant and food truck), Subway (sandwich shop), Starbucks (coffee shop), and Pizza Hut Express (pizza restaurant).
Which nearby stores can I visit in the Chester area for additional shopping besides Lowe's?
Nearby stores include Target Chester, Big Lots, T.J. Maxx & HomeGoods, HomeGoods, Ross Dress for Less, PetSmart, CVS Pharmacy, and Ulta Beauty.
Are there financial and postal services near the Lowe's Home Improvement store?
Yes, nearby you can find Virginia Credit Union for financial services, Western Union for money transfer, UPS Access Point location for courier and shipping services, and Truist - ATM for ATM services.
How can Lowe's customers benefit from nearby automotive and dental services in Chester?
Customers can visit Goodfellas Automotive LLC. and Silva's Auto Repair for automotive repair and services. For dental and health care, Virginia Family Dentistry and Heaven Sent by Home Town Health Care are located nearby for dental and physical therapy services.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 26, 2026Yext Knowledge Graph
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