Brand Certified
Lowe's Home Improvement
4.1(2187 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
4708 Portsmouth Boulevard, Chesapeake, VA
23321, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(757) 465-5757
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/VA-Chesapeake/0709
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Chesapeake, VA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
4708 Portsmouth Boulevard, Chesapeake, VA
23321, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,187 reviews
5 stars
1,189
4 stars
500
3 stars
198
2 stars
100
1 star
200
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for being unresponsive or rude.
Product Availability
Customers appreciate the variety of products available, particularly for home improvement and gardening, although some noted issues with stock and organization.
Store Cleanliness
The store is generally reported as clean, but there are occasional complaints about unsanitary conditions in specific areas.
Checkout Experience
Checkout experiences vary, with some customers reporting confusion and delays, particularly with self-checkout and curbside pickup.
- WRWilliam RamirezFeb 11, 20265.0Danielle has been very helpful the times I've been to the store, from checking items to answering questions on items and purchasing information she has been great.
- JDJoseph “Mrincredable09” DelahantyJan 30, 20265.0Good decent equipment and clean environment.
- SJStephanie JordanJan 21, 20265.0Curtis went above and beyond and was very helpful when I picked up my order. This is the second time I have came here and gotten excellent service from him.
- CMc mJan 15, 20265.0Had a pickup order ..just did what the sign said for pickup ..lowes personnel came out checked my id just to make sure it was me picking it up and loaded it in the trunk was very polite saying yes ma'am and to have a nice day...
- MRMaryJane RandolphJan 9, 20263.0Not easy to get much help
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website