Brand Certified
Lowe's Home Improvement
4.0(3196 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1308 Battlefield Boulevard N, Chesapeake, VA
23320, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(757) 436-0707
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/VA-Chesapeake/0439
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Chesapeake, VA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
1308 Battlefield Boulevard N, Chesapeake, VA
23320, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
3,196 reviews
5 stars
1,686
4 stars
750
3 stars
269
2 stars
137
1 star
354
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, including unhelpful staff and long wait times.
Product Availability
Customers noted issues with product availability and order fulfillment, including incorrect items being delivered.
Store Organization
Several reviews mentioned that the store was often disorganized, making it difficult to find items.
Checkout Experience
Customers expressed frustration with the self-checkout system, citing long lines and a lack of full-service checkout options.
Staff Helpfulness
While some customers praised individual staff members for their helpfulness, many felt that overall staff assistance was lacking.
- KPKong Phoo3 days ago4.0Lowe’s is a solid place to shop when you need home improvement supplies. The store is usually well-organized, and it’s easy to find most items without much hassle. Staff is generally helpful when you track someone down, and checkout tends to move at a good pace. Overall, it’s a reliable spot for tools, materials, and quick project needs.
- LFLawrence FrakerFeb 13, 20265.0everything I needed, competitive prices, a step nicer than HD. Dog Friendly
- NTNot TellingFeb 4, 20262.0Lose the negative attitudes. Just because you have part of the store shut down, doesn't mean you should make me, the customer, feel like I'm bothering y'all so I can access it. Also, upper management... Mocking me by making the same physical movements I am making rather than speaking to me is crazy work. No thanks. I am so grateful I live near a different Lowe's with different attitudes. As a card carrying Lowe's member and past employee, I am truly disappointed in you guys. Ps. Thanks to the kind guy who did come to help me eventually.
- NTNot TellingFeb 4, 20262.0Lose the negative attitudes. Just because you have part of the store shut down, doesn't mean you should make me, the customer, feel like I'm bothering y'all so I can access it. Also, upper management... Mocking me by making the same physical movements I am making rather than speaking to me is crazy work. No thanks. I am so grateful I live near a different Lowe's with different attitudes. As a card carrying Lowe's member, and past employee from Lowe's, I am truly disappointed in the way I was treated. I don't dress like a million bucks, but I can promise you, looks can be deceiving... Maybe that's why I was treated this way? Because I don't dress up like your normal customer? Ps. Thanks to the kind guy who did come to help me eventually.
- GTGregVaBch TJan 31, 20264.001/30/26 Stopped in to looked at a washer and dryer. It was cold and it was about to ❄️. There was a bunch of people coming in and out. The store was clean and the people were helping people, not just chilling. I did not find what I wanted to see so I am going to keep looking. Trying a different Lowes soon.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Chesapeake, VA?
You can find quality hardware products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Chesapeake?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with holiday hours varying.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account to receive updates.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Does Lowe's Home Improvement provide installation services for products?
Yes, Lowe's offers installation services including appliances, cabinets, countertops, flooring, HVAC, lighting, and more.
Are there recycling services available at Lowe's Home Improvement?
Yes, Lowe's provides recycling for electronics, light bulbs, and batteries.
What nearby dining options can I visit before or after shopping at Lowe's?
You can enjoy dining at nearby restaurants such as Dominic's of New York, Panda Express, Denny's, Sonic Drive-In, and MOD Pizza, all located close to Lowe's.
Are there nearby services related to home and garden near Lowe's in Chesapeake?
Yes, near Lowe's, you can find the Garden Center at The Home Depot for gardening supplies and Kitchen and Bath Shop for remodeling needs.
What nearby service providers can assist with lock and key needs around Lowe's?
Nearby locksmith services include minuteKEY, Minute Key, and Eastern Lock & Key Co., all within close proximity to Lowe's store.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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