Extra Space Storage

4.9
806 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3264 S Military Hwy in Chesapeake, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, drive up climate controlled units, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3264 S Military Hwy, Chesapeake, VA
23323, United States

Hours

Reviews

4.9
806 reviews
5 stars
768
4 stars
26
3 stars
4
2 stars
2
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Bruce and Shawnon, received high praise for their friendliness, helpfulness, and professionalism.

Facility Cleanliness

Customers consistently noted that the storage facility is clean, well-maintained, and organized.

Security Concerns

Some customers expressed dissatisfaction with security measures, citing issues such as a lack of keypad entry and concerns about unauthorized access.

Accessibility Issues

A few reviews mentioned difficulties with unit accessibility, particularly regarding stairs and lack of elevator access.

Mixed Experiences

While many customers had positive experiences, there were significant complaints regarding lost items and inadequate responses from management.
  • KE
    Kalea Ezequelle
    2 days ago
    5.0
    Bruce is fantastic! Never had issues with my stuff here everyone has always been super nice!
  • TC
    Trent Coley
    2 days ago
    5.0
    Customer Service was awesome , very respected, definitely will come back for the service.Bruce was very professional and outstanding.
  • BP
    Blake Ponds
    3 days ago
    5.0
    Extra space storage is amazing move in was smoothly and move out was smooth as well! Bruce helped us and even though we were charged on the 21st and that was the same day we moved out he was happy to refund us. Highly recommend using this for all your storage needs!
  • RM
    Richard Martin
    6 days ago
    5.0
    Shawon provided excellent customer service. Totally deserves a reach-around 💪🏼
  • PP
    President
    Nov 3, 2025
    5.0
    Monique provided exemplary customer service in showing units to me. She insured that I had received the exact size unit to accommodate my need. Outstanding personality, and customer service.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.