Extra Space Storage

4.8
1351 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 659 Woodlake Dr in Chesapeake, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
659 Woodlake Dr, Chesapeake, VA
23320, United States

Hours

Reviews

4.8
1,351 reviews
5 stars
1,244
4 stars
58
3 stars
20
2 stars
8
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of Alesha, Mae, and Thomasine for their outstanding service.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.

Efficiency

Many reviews highlighted the quick and easy process for renting units, with staff providing prompt assistance and clear communication.

Positive Atmosphere

Customers noted a welcoming and friendly atmosphere, with staff displaying great attitudes and a willingness to assist.

Overall Satisfaction

The majority of reviews reflect a high level of satisfaction with the services provided, with many recommending the facility to others.
  • CH
    Constance Hawkins
    2 days ago
    5.0
    Pleasant visit! Everyone was very nice, professional and Knowledgeable. I would definitely recommend Extra Space to family and friends.
  • JM
    James Mullin
    4 days ago
    5.0
    I just got a vehicle spot at this location and it has been ideal for my start up company! Thank you to the manager who was very helpful on this!
  • JZ
    Jerald Zamora
    5 days ago
    5.0
    Very reliable storage facility, they work with you o long as you keep communication. Good with notifying hen need be.
  • CR
    Cheryl Riddick
    Nov 10, 2025
    2.0
    I gave this place a two Star because my payment was taking out on the 29th of October I moved out on the 31st of October and they took my full payment for the month and the person I spoke with told me she couldn’t pro rate it they took the whole 199.00 for the month of October and I didn’t even use anything but two or three days due to my move in date to my place kept being pushed back I couldn’t give them a date or days I needed my payment was due on the 27th by the way so add that up on how many days I used I am very unsatisfied and felt like they just took my money
  • JR
    Jenise Roberts, RN
    Nov 7, 2025
    5.0
    I received a call from the sister storage unit I was renting from, informing me that they had a fire. I was told that if I didn’t come and get my belongings by October 17, 2025, they would be thrown away. I had to travel from the Virgin Islands on October 13, 2025 and arrived in Chesapeake, VA at 1:00 AM on October 14, 2025, after multiple delays, feeling stressed, tired, and frustrated. The lady who contacted me about the fire was very unprofessional and showed no empathy or remorse when I was trying to explain to her where I would have to travel from. However, when I came to this new location, Tori Blake completely changed my experience. She was professional, kind, and understanding. Tori went above and beyond to help me get settled and made me feel truly valued as a customer. Her compassion and professionalism turned a very difficult situation into a positive one. I’m deeply grateful for her outstanding service and support.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.