Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreAt Home
Discover At Home in Chesapeake, VA. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,819 reviews
5 stars
993
4 stars
480
3 stars
210
2 stars
66
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for their helpfulness, while others were reported as rude or unhelpful.
Product Selection
Customers appreciated the wide variety of home decor items available, often noting the large selection and reasonable prices.
Store Organization
The store was frequently described as disorganized, making it difficult for customers to find items and leading to long checkout lines.
Online Shopping Issues
Several customers reported problems with online orders, including difficulties with pickups and issues with product quality.
Overall Experience
While many customers enjoyed their shopping experience and found great deals, others expressed frustration with service and store management.
- CCCindy CollardJan 3, 20265.0Got a fantastic Christmas clearance item! Thanks to the manager, Mike who is the best!
- LLLori LucasDec 26, 20255.0Mike was a joy!!!! He was so happy and joyful!! What a wonderful experience!!!!
- NLNia LaeliahDec 25, 20255.0I had an amazing experience at this At Home store thanks to an employee, named Alan, who truly went above and beyond to help me with my purchase. I was set on getting a specific Christmas item that was sold out at all the stores closest to me. After a call, Alan took the time to help me track it down, check options, and make sure I didn’t leave disappointed. His kindness, patience, and genuine effort made a huge difference and turned what could’ve been a stressful shopping trip into a great experience. He did not give up on helping me, even when a different employee did. Customer service like this is rare, especially during the busy holiday season. What he did today, truly made my day special and I will continue to reiterate how appreciative I am for him! I will definitely be happy to shop here again because of this interaction! Thanks again Alan! YOU’RE THE BEST!!!!!!
- TST.J. SmithDec 23, 20255.0Fun place to shop there's always a large selection of everything and great discounts on after holiday items
- JDJessica DupreeDec 19, 20255.0Awesome shopping experience today! Mike, the GM, brightened the whole store with his positivity, energy & happy spirit!
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in Chesapeake, VA?
At Home offers affordable home décor, furniture, lighting, wall art, and holiday decorations in various styles including modern, farmhouse, classic, and coastal.
What are the store hours for At Home in Chesapeake?
At Home Chesapeake is open daily from 9:00 AM to 10:00 PM, with special holiday hours on certain dates. The store is closed on Thanksgiving, Christmas, and Easter.
Does At Home offer delivery and in-store pickup options?
Yes, At Home provides delivery through a third-party service, in-store pickup, and no-contact delivery options. Availability and costs may vary by store.
What payment methods are accepted at At Home Chesapeake?
At Home accepts Visa, MasterCard, American Express, Discover, Apple Pay, cash, gift cards, and PayPal among others. Coupons and reward certificates are also accepted with some restrictions.
How does the At Home Insider Perks program work?
Insider Perks is a free loyalty program offering benefits like a 10% welcome discount, birthday bonus gift, receiptless returns, early notices on products, and decoration tips.
Can I return items to At Home without a receipt?
Yes, At Home allows up to 3 returns without a receipt if the items are unused and in original packaging. Store credit may be issued if purchase verification is not possible.
Where is At Home Chesapeake located and how can I contact them?
At Home Chesapeake is located at 1517 Sams Circle, Chesapeake, VA 23320. You can reach them by phone at +1 757-549-6747 or via email at customercareline@athome.com.
What nearby services can customers visit when shopping at At Home Chesapeake?
Nearby, customers can access UPS Access Point for deliveries, Dollar Tree for bargain shopping, and Walmart Chesapeake - Sams Cir for groceries and additional shopping needs.
Are there beauty and health-related services near At Home Chesapeake?
Yes, Regal Nails and These Hands of Mine offer beauty salon and spa services, Hendrix Eye Care and Commonwealth Family Eye Care provide optometrist services, and Lucid Hearing Centers offer audiology services nearby.
What nearby service providers can assist with technological and locksmith needs near At Home Chesapeake?
Walmart Tech and Techy Chesapeake provide mobile phone and computer repair services, while KeyMe Locksmiths and Minute Key offer locksmith services near At Home Chesapeake.