Lovesac

Reviews

• SS

  Steve

  Feb 22, 2026
  5.0
  I recently purchased a Lovesac sactional from the Charlottesville, VA store. Zack and his team were great. They were very knowledgeable and helpful without being pushy. They showed me all the features and answered all my questions. They provided various options and were very patient while I decided. They truly wanted to ensure I was happy with my purchase. It was a great experience. I would definitely do business with them again and would recommend them to anyone.
• RT

  Ryan Topel

  Nov 27, 2025
  5.0
  This is a store You can have fun in! Zack was very helpful during our visit and definitely has a passion for his job… Check them out!
• BJ

  Betsy Jarrels

  Nov 18, 2025
  5.0
  We stopped by the Lovesac store in Charlottesville, VA recently just to see how comfortable they truly were. To be honest, my husband was trying to convince me to buy and I had in my mind no way could we afford this product. We were kindly greeted by Andrew W. and Zack. They both made us incredibly comfortable, were clearly experts, and were far from pushy salesman. Andrew was able to answer every question I had, and also showed me things I had not even thought about. He was also able to give advice on fabrics for animals, suggestions on other configurations, pointed out things I may or not have even noticed until I had lived with the product for awhile. Andrew helped make suggestions that helped make the couch seem cost efficient and truly do able for our budget. Currently, it feels like good customer service is a thing of the past and everyone is trying to make their dollar. We left feeling just the opposite. We truly felt heard, and like we were just hearing the perks of another LoveSac owner...not a salesperson. We highly recommend stopping in before you purchase any furniture.
• AI

  Amy Inskeep

  Jan 12, 2025
  5.0
  We stopped by the Lovesac store in Charlottesville, VA recently just to check it all out. We were looking to replace a couch and loveseat in our room that no longer has the same color scheme. Andrew immediately welcomed us to the store and explained he was here to help out but feel free to look around. No pressure at all. He was a pure joy to work with. Needless to say, we bought and are looking forward to the comfy atmosphere this furniture will provide.
• DP

  Diana Pham

  Jul 9, 2024
  5.0
  Great customer service! Tony was super patient with my husband and I. Not once did he pressure us to make a decision quickly and let us think about it after the fact.

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