Extra Space Storage

4.9
563 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 43735 Eastgate View Dr in Chantilly, VA today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, heated loading bay, kiosk, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
43735 Eastgate View Dr, Chantilly, VA
20152, United States

Hours

Reviews

4.9
563 reviews
5 stars
533
4 stars
10
3 stars
3
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Alissa and Sam, received high praise for their friendly, professional, and helpful service, making the rental process smooth and stress-free.

Facility Condition

The storage facility is consistently described as clean, secure, and well-maintained, with features like enclosed parking and easy access.

Pricing Concerns

Some customers reported significant price increases shortly after renting, leading to dissatisfaction and claims of predatory pricing practices.

Accessibility

Customers appreciated the easy access to their units and the generous parking space available for moving trucks.

Overall Experience

Many reviews highlighted a positive overall experience, recommending the facility for its combination of good service and quality storage options.
  • WM
    Wanjiku Kazi Muhire
    5 days ago
    5.0
    Today I visited my storage unit for the first time in years since leaving the East Coast, and I was honestly nervous. The company has changed hands a few times, and my lock had even been swapped out, so I didn’t know what to expect. Thankfully, I was met with amazing service. Thank you to Alissa M. for making the whole process so easy. You took a lot of anxiety off my shoulders, and it really showed that great service matters just as much as the unit itself. I didn’t mention that I was rushing to catch a flight, but you still moved with such care and urgency that I knew you genuinely wanted to help. I truly appreciate it.
  • MI
    Marie Ibrahim
    Nov 14, 2025
    5.0
    Alissa was so helpful assisting me get the perfect rate! She is easy to communicate with and responds in a timely manner! The space is storage facility is the cleanest I have ever used thus far! Highly recommend!
  • JB
    Joana Boafo
    Nov 13, 2025
    5.0
    Alissa was excellent. She made sure to explain all the details I needed before moving forward with the storage rental.
  • SG
    Stefanie Gramm
    Nov 7, 2025
    5.0
    Very impressed with the professionalism follow up and ability to help me in a situation. Very satisfied!
  • JK
    Jun Kayama
    Oct 27, 2025
    5.0
    There's several other big storage locations, as in something like science fiction with nice painted doors kind of big, but this one is the best for several reasons. First, storage locations tend to get beat up over time but the actual storage units here have sliding doors that don't get stuck, not a speck of visible water damage or units with metal sheeting walls that let neighbors shove broomsticks into yours, and enclosed parking with automatic doors where ... someday the Extra Space Storage app will make the exact same physical door open on a "Door 2" command, but even while that isn't happening the fact that I can have an enclosed garage protect my vehicle from vagrants while I go back and forth is a huge plus. Second, the flock of Canada Geese that lives in the pond next door is a welcome sight. I had to put this second because Canada Geese. Third, the staff are ... I've had multiple interactions with the staff because I've actually lost my keys to my storage unit here twice. The mark of nice staff is how they deal with headache issues that are a time suck like drilling out locks, and I appreciate no end how nice they are. I should also state that having both a CVS, Harris Teeter, and Autozone across the street for random things that end up being a "where did I leave that" in dealing with storage units is a nice plus, assuming it's more than a pen and notepad or two the great staff here are equipped with. I should also add the parking is generous and never filled, and there should be no issues with moving trucks pulling up and leaving the driveway clear for others. All in all, great location, 5 stars but deserving of 6.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.