Aptive Pest Control

4.4
3779 reviews

About

Pest Control Service
Aptive Pest Control in Chantilly, VA offers reliable residential pest control services designed to meet the needs of local homeowners. Our Chantilly team helps protect homes from pests like ants, spiders, cockroaches, rodents, and more with personalized treatment plans. We’re committed to delivering effective solutions and dependable service throughout Northern Virginia. Serving Chantilly and surrounding areas, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.

Details

  • Onsite servicesAvailable

Location

Aptive Pest Control
14004K Willard Road, Chantilly, VA
20151, United States

Hours

Reviews

4.4
3,779 reviews
5 stars
3,035
4 stars
230
3 stars
71
2 stars
65
1 star
378

What are people saying?

AI-generated from recent customer reviews

Service Quality

Technicians are generally praised for their professionalism, thoroughness, and friendliness, with many customers expressing satisfaction with the quality of service provided.

Communication

While many technicians communicate well with customers, there are complaints about poor communication from customer service regarding scheduling and service details.

Scheduling Issues

Customers have reported difficulties with scheduling appointments and inconsistencies in service delivery, including missed appointments and lack of notifications.

Customer Care

Several reviews highlight the technicians' attentiveness to customer concerns, although there are notable frustrations regarding the company's handling of cancellations and billing issues.

Effectiveness

Mixed feedback on the effectiveness of pest control treatments, with some customers reporting ongoing pest issues despite multiple treatments.
  • NS
    Nabin subedi
    4 days ago
    1.0
    Dishonest Sales Tactics I had a very bad experience with Aptive Pest Control. The salesman told me clearly that I could cancel the service after 6 months with no extra charges. But when I called the company to cancel, they said they don’t even offer a 6-month contract. Then they charged me a $199 cancellation fee. This is dishonest and misleading. I feel lied to and taken advantage of. I would not recommend Aptive to anyone. Don’t even let their salespeople come to your home, even if you are looking for pest control — their information is not trustworthy. who come to my houe to provide services they are nice.
  • MF
    Mark F
    Nov 12, 2025
    5.0
    Great service today. I did not get the service tech’s name. I really appreciate sweeping the ceiling corners of the garages and treating for the spiders which are really bad this time of year.
  • KL
    kevin licursi
    Nov 9, 2025
    5.0
    As always the service provided was nothing short of professional. The technician made sure I knew what he was going to do and made sure I understood the safety requirements pertaining to pet safety.
  • MD
    Monique D
    Oct 28, 2025
    5.0
    Thomas serviced my home last visit (August visit) and he was very good. I meant to request he come back for my October visit. I do not remember the name of the gentleman who came this month but he was good as well. However, Thomas took the time to identify the type of pests that were in the traps-who knew there were “German” pests and explained they are more difficult to eradicate. I do not remember the name of the gentleman who came for my October24th service but he was very nice too. I would like to request Thomas for my next visit. Is that possible?
  • DW
    Diana Whitmore
    Oct 24, 2025
    1.0
    Everything went wrong from the scheduling time to the person who came in to spray which not sure exactly of he did outside or not, webs around the light fixtures and by the door. Texted him while he was sending pics of the wrong house to fix the problem which he ignored then went outside to get his attention and still drove off while literally standing waving my arms almost in front of him. Called spoke with a supervisor not once she apologize just rescheduled the service. HORRIBLE COMPANY OVERALL I could get more pics but I dont think it really matters to them. Just pay for a service that wasn't done.

Frequently Asked Questions About Aptive Pest Control

What types of pest control services does Aptive Pest Control offer in Chantilly, VA?

Aptive Pest Control offers services including ant, rodent, mosquito, spider, cockroach, flea, and tick control, with custom residential pest prevention programs.

What areas does Aptive Pest Control serve around Chantilly, VA?

They serve Chantilly and surrounding areas including Centreville, Dulles, Floris, Franklin Farm, Greenbriar, McNair, Herndon, Vienna, Fairfax, Oakton, Sterling, Manassas Park, Burke, Wolf Trap, South Riding, Stone Ridge, Reston, and Brambleton.