The team of Carlos and Freddy delivered my freshly cleaned Karastan rugs and new pads today. They were very customer-service oriented, punctual, courteous and accommodating. They ensured that the pads had been cut to the perfect size and the rugs were placed perfectly to our satisfaction. Carlos pointed out that one pad was cut a little too short at the shop and he made sure to have it replaced. I love how Ayoub revitalized my rugs and the wonderful delivery service. Attached picture shows one of the rugs in my home office. [Also note the gleaming floor since Ayoub had polished our floors recently.] I will ask for the Carlos and Freddy team next time I need my rugs cleaned. They are an exceptional team, and I can’t recommend them highly enough!
MD
Melissa Dunne
Apr 21, 2026
Jamie and Hamilton called to let me know when they were on their way (the beginning of the time window I was given - Yay!!), they arrived quickly and were extremely professional and polite, they had my beautifully cleaned rug back under my HEAVY dining table within minutes. They left me with some complimentary carpet cleaner and a few other items of swag. I’ll definitely be using Ayoub again in the future. The pickup and drop off feature was really nice for my large rug that I wouldn’t have been able to fit in my car to drop at the store. Thank you!
MK
Mahfam Khalilian
Apr 11, 2026
We recently used Ayoub Carpet Service for carpet cleaning, and we couldn’t be happier with the results. From start to finish, the experience was smooth and professional.
A special shoutout to Jamie and Henry—they were absolutely fantastic! They arrived on time, were incredibly courteous, and took the time to explain the process. They also sent us a report prior to washing the carpet, which was very helpful. Their attention to detail really showed, and they made sure every area was thoroughly cleaned.
Our carpets look and feel like new again. It’s clear they take pride in their work and truly care about customer satisfaction. We will definitely be using their services again and highly recommend Ayoub Carpet Service. If you get Jamie and Henry, you’re in great hands!
RM
Roderick Mackler
Apr 8, 2026
Ayoub Carpets did a marvelous job with our many carpets. We had over a dozen carpets and one wool tapestry. We were moving, so we sent them all out for cleaning and some repairs. The carpets came back looking like new, as they advertise. The tapestry was beautifully handled -- Ayoub basted velcro on the back of the wool tapestry, then attached the other half of the velcro to a wooden slat the length of the tapestry. The wooden slat had four holes drilled in it. It was a snap to install -- I just attached the slat to the wall with one screw, leveled it, and drove in the other three screws. I attached the velcro, which wrapped around the ends of the wood, and Voila! Below are photos of the tapestry, hanging, and an antique Bosnian carpet, beautifully restored. I highly recommend Ayoub.
We had a fantastic experience with Ayoub Carpet Service from start to finish and couldn’t be happier with the results.
We initially chose Ayoub based on their strong reputation on Checkbook.org, and they absolutely lived up to it. At their Chantilly showroom, Brian (sales manager) was incredibly helpful—patient, knowledgeable, and accommodating. He even let us take display samples home so we could see how the carpet looked in our basement’s unique lighting, which made a big difference in our decision.
A week later, Ryan Gallahan came to our home to take measurements. He was professional, thorough, and took the time to answer all our questions. His follow-up quote was clear and precise, which gave us confidence moving forward. Once we received it, we were comfortable proceeding and submitted the deposit without hesitation.
The installation team—Omar and Sergio—were outstanding. They arrived right on time and got straight to work. Their work ethic was impressive: they were focused, efficient, and clearly took pride in what they were doing. By the end of the first day, they had already completed the basement, a bedroom, and one staircase. They returned promptly the next morning to finish the second staircase and complete all final touches.
What really stood out was their attention to detail and willingness to go the extra mile. They carefully reassembled our bed, moved all furniture back into place, and even helped reposition items exactly where we wanted them. The finished product looks excellent—clean, tight installation, and a noticeable upgrade in both comfort and appearance.
Overall, the entire process—from showroom selection to final installation—was smooth, professional, and well-coordinated. The quality of the work and the level of service we received made this a great value.
We highly recommend Ayoub Carpet Service and would absolutely use them again.