Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bristol, VA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,377 reviews
5 stars
841
4 stars
302
3 stars
129
2 stars
38
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unresponsive or unhelpful.
Product Availability
Customers appreciate the variety of products available, but there are complaints about stock issues and the organization of items in the store.
Checkout Experience
Many customers express frustration with the self-checkout process and the lack of assistance during checkout.
Store Cleanliness
The store is generally noted for being clean and well-maintained, contributing positively to the shopping experience.
Pricing Concerns
Some customers feel that prices are high and express disappointment over discontinued items.
- JSJason Stephens2 days ago3.0Lumber I needed didn't have a price and no staff around to help.... Had to go from go from back of store to the front to get a price
- SKscott KNov 1, 20253.0Service people just walk right by, don't offer help or gettings. Need somebody new to pick their piped in music, announcements in Spanish with no Spanish speakers ever in the store when I'm there. Always prefer Home Depot or local building supply retailer.
- JAjoshua ageeOct 24, 20254.0Lowe's carries a variety of home improvement supplies which is great. But what you need to know is the foreknowledge of what it is you need and how to use it or you could end up making unnecessary purchases. Overall a great place...
- JHJamie Lynn HeathOct 14, 20255.0They have everything needed to get the job done.
- OGolder women make the best sex Goodson-HughesSep 24, 20255.0A great store for your significant other to get lost in. I call it toy land for men.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Bristol, VA?
Lowe's offers a wide range of products including appliances, tools, paint, flooring, plumbing, outdoor equipment, and more from trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, and Dewalt.
What services does Lowe's Bristol location provide?
Services include appliance installation, flooring installation, deck and fence installation, blinds and shades installation, HVAC installation, and more to assist both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Bristol, VA?
Open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM with adjusted holiday hours.
Does Lowe's in Bristol offer in-store pickup and delivery?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I track my order or check if it is ready for pickup at Lowe's?
You can check order status online or in your MyLowe's account. You will receive an email with pickup instructions and location when your order is ready.
What are the accepted payment options at Lowe's Bristol?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby places where I can get propane exchanged near Lowe's?
Yes, Blue Rhino Propane Exchange is nearby for convenient propane exchanges when shopping at Lowe's.
If I need a broken key replaced, is there a nearby locksmith near Lowe's Bristol?
Minute Key, a key and locksmith service, is located nearby, offering convenient access for key replacement while visiting Lowe's.
What nearby dining options are around Lowe's Home Improvement in Bristol?
Nearby dining includes Texas Roadhouse, Freddy's Frozen Custard & Steakburgers, Buffalo Wild Wings, Zaxby's, and Starbucks, providing various choices before or after your Lowe's visit.
How can I find Lowe's discounts and coupons?
You can access Lowe's coupons and savings by visiting their online savings page or downloading the Lowe's app available on iOS and Android.