Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bedford, VA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1820 East Lynchburg Salem Turnpike, Bedford, VA
24523, United States
Hours
Reviews
4.2
963 reviews
5 stars
552
4 stars
217
3 stars
99
2 stars
32
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful employees, highlighting specific staff members for their exceptional service.
Stock Availability
Several reviews mentioned issues with stock levels, indicating that the store often lacks essential items, leading to customer frustration.
Checkout Experience
Customers reported long wait times at checkout, with some expressing dissatisfaction over the number of open registers.
Product Quality
There were mixed reviews regarding product quality, with some customers experiencing issues with defective items and poor delivery service.
Store Cleanliness
The store was generally noted to be clean and well-organized, contributing positively to the shopping experience.
- SSstephanie sarwasNov 11, 20255.0I love this store. It’s so organized and everyone is so helpful. I’ve bought tile twice with Todd He always see everything through to make sure that I have everything I need for my project. I recommended him to my son and he was so impressed with his expertise!
- KHKirk HubbardNov 2, 20255.0Has everything I need and great service
- JJJames Minney Jr.Nov 2, 20254.0A little bit different setup than the Ohio stores I'm used to. Quickly found what I needed. Awesome employees made everything a great experience.
- SGSuvan GinnSep 23, 20255.0Great place to shop
- GPGREG POWELLSep 19, 20251.0Lowes Associates Dave,Elena and Lindsay helped me with my purchases and checkout . very friendly, professional and helpful. Thank you so much and keep up the great work! GOD'S BLESSINGS
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Bedford, VA offer?
Lowe's offers a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, garden equipment, bathroom storage, and more to suit both DIY beginners and professionals.
What are the store hours for Lowe's Home Improvement in Bedford, VA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, so please check for specific dates.
Does Lowe's Home Improvement in Bedford offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I track or check the status of my order at Lowe's Home Improvement?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you of any status changes.
What payment options are accepted at Lowe's Home Improvement in Bedford, VA?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Are there any installation services available at Lowe's Home Improvement in Bedford?
Yes, Lowe’s offers a comprehensive range of installation services including appliances, flooring, blinds, countertops, doors, lighting, HVAC, roofing, and more.
What brands are available at Lowe's Home Improvement in Bedford?
Lowe’s carries many trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, and many others.
What should I do if I want to return or exchange an item purchased at Lowe's?
You can return most items within 90 days. Online purchases can be returned through your Order History on Lowes.com, and in-store returns require proof of purchase at the customer service desk.
What nearby places can I visit before or after shopping at Lowe's Home Improvement in Bedford?
Nearby you can visit Independence Park for outdoor recreation, enjoy a meal at Original Italian Pizza or Mi Patron, or get your propane exchanged at Blue Rhino Propane Exchange.
Are there any nearby services that can complement my visit to Lowe's Home Improvement?
Yes, for example Minute Key can help with key and locksmith services, Times Tickin' Automotive offers automotive repair, and the Bedford Lions Club hosts community events you might enjoy.
How can nearby mobile phone stores benefit customers shopping at Lowe's Home Improvement?
Nearby mobile phone stores like Verizon, Sprint Store, and T-Mobile provide options to update your phone or accessories, making it convenient to combine errands with your visit to Lowe's.