La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Many customers praised the helpfulness, attentiveness, and professionalism of the sales staff, particularly mentioning individuals like Anthony, Monica, and Gina.
Product Quality
Customers expressed satisfaction with the quality and comfort of La-Z-Boy furniture, noting its durability and design.
Sales Experience
The shopping experience was generally described as pleasant and pressure-free, with staff allowing customers to browse and ask questions without feeling rushed.
Delivery Issues
Some customers reported dissatisfaction with delivery timelines and communication regarding their orders, indicating a need for improvement in this area.
Store Environment
The store was noted for its clean and well-organized layout, contributing to a positive shopping atmosphere.
JK
Jennifer Krell
3 days ago
5.0
Our sleeper love seat is perfect. Beautiful and very comfortable. The salesman was super friendly. The delivery went smoothly. Overall very good experience.
JR
John Reichardt
Nov 17, 2025
5.0
The selection, prices, and service were exceptional. Thank you, Anthony! We found the recliner we wanted. I can't wait for it to be made and delivered. It has been an all around great experience!
DS
Dotti Stopher
Nov 12, 2025
5.0
Great store and wonderful salesman! Have not received my chair yet, but my Dad sold Lazy La-Z-Boy in his Furniture store, many years ago and he would approve, I am sure. Just hoping they remove my old one, at least to the curb, as I just had surgery and disabled.
CC
Cathleen
Nov 9, 2025
5.0
My experience was exceptional at the Alexandria, VA location! It started with Jeannia James who we met a couple of weeks before we actually bought our furniture. She was so friendly and accommodating without any pressure at all to buy. That was the draw to come back and shop again. We then met Suzanne Legros, who designed our entire room. Another gem!! They both tag teamed to coordinate the entire room. Their knowledge and expertise were above and beyond expectation. Anthony Hill, the store manager, had great input and ideas. Everyone made us feel so comfortable, relaxed, and at home. That is the kind of experience everyone should feel when buying their special purchase. Thank you for providing customers with such amazing staff and for making our first experience not be our last!
Grateful,
Danny & Cathy
BD
Bob Dupwe
Oct 31, 2025
5.0
Shopping for furniture is not our favorite outing, and we dreaded going out to look for a couple of new recliners yesterday. But we went to the nearby La-Z-Boy store in Kingstowne, VA and had a great experience. Sales Associate Monica Selcik greeted us at the door and listened carefully to our wants and needs before showing us around. She also brought up some very helpful points we had not considered before going in. She then showed a variety of recliners that best met our needs and we made our choice. The bottom line is that we felt no pressure, considered the price to be very reasonable, signed our order, and walked out of the store feeling very good about the whole experience! We highly recommend this store!