Brand Certified
Extra Space Storage
4.8(633 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
5765 General Washington Dr, Alexandria, VA
22312, United States
Certified by Extra Space Storage • Mar 01, 2026
(703) 263-1358
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/virginia/alexandria/6057/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreWine Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 5765 General Washington Dr in Alexandria, VA today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, wine storage, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.8
633 reviews
5 stars
597
4 stars
11
3 stars3
2 stars7
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Ken and Samra, for their exceptional service and helpfulness.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Price Increases
Numerous reviews expressed dissatisfaction with frequent and significant rent increases, leading to frustration among long-term customers.
Facility Issues
Customers reported issues such as broken elevators and icy walkways, which impacted their overall experience.
- BSBriana Shearod5 days ago5.0Ken is AMAZING!!!
- BBBob BerleFeb 21, 20265.0Samra was fantastic! Helped us on her lunch break!!
- ZZekl1n !Feb 21, 20265.0Samra was absolutely amazing great service!
- GDGabrielle DavisFeb 12, 20261.0I am appalled. We switched storage units to this company at the end of last year because of the stellar reviews after our last storage unit kept hiking rates almost quarterly with abysmal customer service, only to find this company increased our rate after 4 months, but almost double. I spoke with Ken on the phone, who was kind and empathetic and offered to pass this to his superiors. I sure hope something can be done. This is so disappointing.
- JBJames BurnettJan 30, 20265.0Great staff over here in n Alexandria. Samara and Kenneth ROCK!!!!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Alexandria, Springfield, North Springfield, Franconia, Annandale, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of General Washington Dr and Bren Mar Dr.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the gate hours for accessing storage units at Extra Space Storage?
The gate is accessible from 6:00 AM to 10:00 PM every day of the week.
What are the office hours for Extra Space Storage?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturdays from 9:00 AM to 5:30 PM, and closed on Sundays.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled storage units are available at Extra Space Storage for temperature sensitive items.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies including boxes both online and at the facility.
Can I purchase packing products directly at Extra Space Storage?
Yes, you can buy boxes and other packing supplies at Extra Space Storage either online or at their local facility.
Where is Extra Space Storage located?
Extra Space Storage is located at 5765 General Washington Dr in Alexandria, VA 22312.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, invoice, Mastercard, and Visa.
Which nearby places can I visit before or after using Extra Space Storage?
Nearby places include Meridian Imaging Solutions for IT services, Ferguson HVAC Supply for building supplies, and Kingstowne Lawn & Landscape for landscaping needs.
Are there automotive repair services near Extra Space Storage if I need vehicle maintenance?
Yes, several nearby automotive repair shops include A&H Auto Repair, MR Autoglass LLC, and PGM Auto Care Center for your vehicle maintenance needs.
How can nearby transit options help me access Extra Space Storage?
The facility is close to the I395 North route, which helps customers easily access the storage with convenient transportation options.
Brand Certified Facts from Extra Space Storage
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