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Extra Space Storage
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Extra Space Storage

4.9
(1216 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 35 S Dove St in Alexandria, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, elevator access, personal access hour, kiosk, military discount, wide drive isles, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
35 S Dove St, Alexandria, VA
22314, United States

Hours

Reviews

4.9
1,216 reviews
5 stars
1,144
4 stars
38
3 stars
9
2 stars
8
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Danielle received numerous accolades for her outstanding customer service, being described as kind, helpful, and knowledgeable.

Facility Cleanliness

The facility was consistently noted as clean and well-maintained by multiple customers.

Staff Support

Customers appreciated the supportive and friendly nature of the entire team, including Larren and other staff members.

Pricing Concerns

Some customers expressed dissatisfaction with sudden price increases after initial rental agreements, feeling it was deceptive.
  • JD
    Joshua Dube
    Feb 21, 2026
    5.0
    Very nice people, good place
  • BK
    B K
    Feb 17, 2026
    5.0
    Excellent experience! Very pleasant and helpful in determining space need.
  • JD
    John Duffy
    Feb 15, 2026
    1.0
    I would give this is rating a zero if I could. Do not use this location or anything associated with this facility; plenty of other viable options. Arrived after office hours to move my 2-bedroom apartment items and furniture into my storage unit and was immediately met with an extra red lock on my unit. After spending 45 minutes trying to get a hold of management on the phone after hours, they indicated that it was for delinquent payments, which is impossible given that I had set up auto payments with one of their male sales reps when I bought the unit almost three months ago from my move in date. Major error on their part and I was given no notice, no phone call, email, or any notification that informed me this was the case. I showed up and had to have someone from management open my unit, only after waiting for them for almost an hour and a half. Additionally, the same salesman sold me a complete lie when I booked my unit. I had mentioned that I had a fully furnished two bedroom apartment and the unit they gave me would suffice. Upon arrival, I found that this unit was no more than the size of a storage closet and I was not able to fit all of my belongings into the unit. I had to discard some items that I would’ve easily been able to keep had the staff been able to do their job correctly. Moving from another state and having been told I needed to purchase the unit ahead of time to reserve it by the staff, the male salesman I worked with over the phone then continued to lie about the size and capacity of the unit. Absolutely terrible experience with this location; wishing I picked something else entirely.
  • EB
    Eric Backlin
    Feb 14, 2026
    5.0
    Great service. Very clean well maintained and I love the temperature controlled. But the most important thing is clean!
  • VC
    Vanessa Conway
    Feb 3, 2026
    5.0
    Danielle was incredibly nice and polite, with outstanding customer service. She explained everything clearly and was very helpful. I’m extremely satisfied with her service.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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