Extra Space Storage

4.9
816 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1022 N Henry St in Alexandria, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, personal access hour, kiosk, military discount, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
1022 N Henry St, Alexandria, VA
22314, United States

Hours

Reviews

4.9
816 reviews
5 stars
782
4 stars
12
3 stars
4
2 stars
8
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Charika and Cheyanne, received high praise for their helpfulness, professionalism, and ability to make customers feel valued and understood.

Cleanliness

The facility is consistently noted as clean, well-maintained, and secure, contributing to a positive customer experience.

Ease of Process

Customers appreciated the straightforward rental process and the efficiency of staff in assisting with their storage needs.

Pricing Concerns

Some customers expressed dissatisfaction with pricing practices, particularly regarding unexpected increases after initial agreements.
  • LB
    Lindy Bowman
    4 days ago
    5.0
    Charisma was amazing and very helpful!
  • MH
    Marsha Haley
    6 days ago
    5.0
    Customer service is a 10 out of 10. Shyann was very pleasant and accommodating. Friendly staff.
  • KC
    Ken Ching
    Dec 19, 2025
    5.0
    My girlfriend needs a place for her stuff because she just learned that she’s not going to be able to live in her apartment after January 15. Charika and Cheyenne were very helpful and even explained to her how to use a complicated tape dispenser. Thank you so much for employing them! They made a really difficult day better for us.
  • TM
    Tricia Maher-Miller
    Dec 19, 2025
    5.0
    Cheyenne and Charika were were so amazing! I just found out that I have to be out of my apartment by the end of December and they helped me and got me set up in a couple of hours. It’s a really emotional time for me, but they made me feel so much better about what’s happening in my life. they are both very gentle and kind and explain to me what the best way for me to store my belongings was. I’ve had a really bad week, and Charika and Cheyenne truly made it less painful to go through what I’m going through and made me feel better about what’s happening to me. extra space storage is so lucky to have these two women taken care of your customers!
  • SB
    Sophia Bertolami
    Nov 24, 2025
    5.0
    Let’s be honest: moving and dealing with storage is usually a nightmare. It is often one of the most stressful, tiring, and confusing tasks we have to deal with - as I was sick while doing so, I really really got this I never do reviews…However, my experience at this Extra Space Storage location left no room for me not to. I owe the incredible dynamic duo at the front desk: Charika and Cheyanne - so very much. From the second I walked through the door, the energy was just so professional and kind. I felt welcomed. I wasn't treated like just another transaction or a contract number; I was treated like a neighbor who needed help. It is so rare these days to find customer service where the staff genuinely cares about their job and the people they are assisting, but these two truly set the standard. Charika was absolutely phenomenal. She went above and beyond to listen to my specific situation, patiently answering every single question I had (and I had many!). She didn't just try to upsell me; she acted as a true consultant to ensure I got the perfect unit for my needs. In actuality, it was my first time seeing it as my mother had gotten it while I was so sick. Cheyanne was equally impressive—the definition of efficiency and warmth. She made the administrative side of things seamless, handling the paperwork with a level of professionalism and speed that blew me away, all while maintaining such a bright, kind attitude that it actually put me at ease. I felt so happy. Together, they are a powerhouse team. They turned what I expected to be a frantic, stressful afternoon into a smooth, confident, and actually enjoyable experience. They didn't just provide me with storage space; they provided me with peace of mind. To the Corporate Management at Extra Space Storage: You have absolute gems in Charika and Cheyanne. They are the heartbeat of this facility and the reason I will recommend this location to everyone I know. Please recognize them for their hard work—they deserve it! 10/10. If you need storage, ask for Charika and Cheyanne. You will be in the best hands possible.thank you guys so so so much!!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.