Brand Certified
Lowe's Home Improvement
4.1(2776 reviews)
Certified by Lowe's Home Improvement • Mar 08, 2026
Business Details
4050 South 5600 West, West Valley City, UT
84120, United States
Certified by Lowe's Home Improvement • Mar 08, 2026
(801) 967-6829
Certified by Lowe's Home Improvement • Mar 08, 2026
https://www.lowes.com/store/UT-West-Valley-City/1133
Certified by Lowe's Home Improvement • Mar 08, 2026
About
Certified by Lowe's Home Improvement • Mar 08, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in West Valley City, UT offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 08, 2026
Lowe's Home Improvement
4050 South 5600 West, West Valley City, UT
84120, United States
Hours
Certified by Lowe's Home Improvement • Mar 08, 2026
Reviews
4.1
2,776 reviews
5 stars
1,518
4 stars
664
3 stars
245
2 stars
107
1 star
242
- HJHank JiFeb 27, 20265.0Have seen a lot of more people on the floor and eager to help, than before.
- EJEric JohnsonFeb 5, 20265.0Guy helped me get some 1/4 round trim that was in the process of being discontinued. None of the northern utah store would sell it even though I had it in my hand. Thanks guy who helped me!
- MFMike FettJan 31, 20261.0Worst experience with new washer and dryer install. Install fail, unuseable dryer. 48 hour satisfaction return window wouldn't even be extended. Saturday delivery, Monday repair team, sucks to be me they said in corporate jargon. Don't buy appliances here unless you can install them yourself. Adding: Local store manager said 48 hour return window would be extended to begin once machine is installed correctly. Way better service from local store team than 800 number team. Adding: I bought a fridge here 18 months ago. No problem. Also the 800# manager I escalated to said I had to have appliances in original packaging for return. Umm... delivery guys remove all that and take it with them. Talk about right hand having zero clue what the left hand is doing. Monday re-install failed. More calls ended up getting 3rd party delivery manager Brandon involved now, he's confident can get this resolved. He seems great. Hopefully Tuesday morning this is sorted out. I can't keep missing work.
- SDSean DriggsJan 20, 20261.0I have been buying Kobalt tools here for years, not only for myself for personal use, but also for myself and multple techs. The lifetime guarantee is one of the main points that I shop at Lowe's. Well, up until last week, I have NEVER had any hastle swapping out tools via the guarantee. Not once has an employee been rude or made me feel like I was doing something wrong. The employee's were fine, but when they didn't even know how to do the warranty swaps and called this like 20 year old kid over that was a manager, he made me feel like I was doing something wrong or like I was a criminal. He was pretty rude and acted the whole time like I was taking food out of his mouth, or maybe just mad that I take their warranty seriously and use it, so he was mad like I was stealing. He would only warranty a couple things and said I need to call Kobalt to deal with the last three. Well, I called Kobalt and had ZERO issues getting RA's for the last three and they had no idea why the manager was being so rude about it. Unfortunately, now I have to return to Lowe's to get a store credit for the RA's/tools that are broken. I WILL NOT be going to the West Valley City UT store EVER again!!! So now I have to go out of my way to get this taken care of. So much for hastle free lifetime guarantee!!! He made this VERY MUCH a hastle!!!
- OGOlivia GundersonJan 18, 20261.0Haylee or whatever your name is HORRIBLE customer service. Do not come here!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in West Valley City, UT?
Lowe's offers a wide range of home improvement products including appliances, paint, patio furniture, tools, flooring, plumbing supplies, and more. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and many others.
What are the store hours for Lowe's Home Improvement in West Valley City?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with special holiday hours as noted.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I find a product online or check my order status at Lowe's?
You can search online by keyword, item number, brand, or department at lowes.com. Order status can be checked by logging into your MyLowe's account or entering your order number.
What is Lowe's Home Improvement's policy on returns and exchanges?
Most items can be returned within 90 days. Returns for online purchases can be started online, while in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Where is Lowe's Home Improvement located in West Valley City, and how can I contact them?
Lowe's is located at 4050 South 5600 West, West Valley City, UT 84120. You can contact them via phone at +1 801-967-6829 or email at customercare@lowes.com.
What nearby places can I visit around Lowe's Home Improvement in West Valley City?
Near Lowe's, you can visit Blue Rhino Propane Exchange for propane supplies, Minute Key or KeyMe Locksmiths for key and locksmith services, and Bossed Up Barbershop or Supercuts for grooming services.
Are there convenient dining options near Lowe's Home Improvement in West Valley City?
Yes, nearby dining includes Big Daddy's Pizza for fast food and Nice Ice Baby Shave Ice for treats, allowing customers to enjoy a meal or snack before or after shopping.
What other amenities are close to Lowe's in West Valley City for customer convenience?
Customers can access nearby services like Smith's Food and Drug for groceries and pharmacy needs, Starbucks for coffee, and Walgreens for pharmacy and convenience stores.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 08, 2026Yext Knowledge Graph
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