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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in West Valley City, UT offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
4050 South 5600 West, West Valley City, UT
84120, United States
Hours
Reviews
4.1
2,668 reviews
5 stars
1,449
4 stars
650
3 stars
239
2 stars
107
1 star
223
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude interactions and long wait times.
Product Availability
Customers frequently mention issues with product availability and stock discrepancies, leading to frustration.
Store Navigation
While some customers find the store easy to navigate, others report difficulty in locating items and receiving assistance.
Checkout Experience
Many reviews express dissatisfaction with the self-checkout system and lack of traditional cashiers, leading to longer wait times.
Employee Knowledge
There are varying reports on employee knowledge, with some customers highlighting helpful staff while others encountered employees who were uninformed.
- BBbEaUtIFuLheidiDec 30, 20255.0Very helpful and friendly PLUS fOUND mYSELF a piNK bUCKET tHERE !!! cAN u aCTUALLY bELiEVE tHAT !?!! WOW ! ! mADE mY dAY ! n jUST cOULDNT pASS uP tHAT CAMO bUCKET aSsssS wELL ! ! HA ! ¡ !! tHANKS LOWES !!!!
- AAAlexDec 30, 20251.0Why even have a saw to cut wood? If you ask the employees for a couple boards cut suddenly it’s the worst day of their lives. There is only like three employees that even know how to use the saw and they will make you wait 30 minutes to an hour if they actually help you.
- GCG CDec 23, 20255.0This is one of my favorite places! They have everything I need.
- ZSZach SlaterDec 21, 20255.0Ray is a phenomenal employee, they've helped me multiple times I've shopped there, always pleasant to talk to, and understands how to take care of the customer. I seem to always get help from Ray when I'm plant shopping and I am so glad I do cause they're so helpful and nice.
- JJjessa JohnsonDec 19, 20255.0Always a good place to shop.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in West Valley City, UT?
Lowe's offers a wide range of home improvement products including appliances, paint, patio furniture, tools, flooring, plumbing supplies, and more. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and many others.
What are the store hours for Lowe's Home Improvement in West Valley City?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with special holiday hours as noted.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I find a product online or check my order status at Lowe's?
You can search online by keyword, item number, brand, or department at lowes.com. Order status can be checked by logging into your MyLowe's account or entering your order number.
What is Lowe's Home Improvement's policy on returns and exchanges?
Most items can be returned within 90 days. Returns for online purchases can be started online, while in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Where is Lowe's Home Improvement located in West Valley City, and how can I contact them?
Lowe's is located at 4050 South 5600 West, West Valley City, UT 84120. You can contact them via phone at +1 801-967-6829 or email at customercare@lowes.com.
What nearby places can I visit around Lowe's Home Improvement in West Valley City?
Near Lowe's, you can visit Blue Rhino Propane Exchange for propane supplies, Minute Key or KeyMe Locksmiths for key and locksmith services, and Bossed Up Barbershop or Supercuts for grooming services.
Are there convenient dining options near Lowe's Home Improvement in West Valley City?
Yes, nearby dining includes Big Daddy's Pizza for fast food and Nice Ice Baby Shave Ice for treats, allowing customers to enjoy a meal or snack before or after shopping.
What other amenities are close to Lowe's in West Valley City for customer convenience?
Customers can access nearby services like Smith's Food and Drug for groceries and pharmacy needs, Starbucks for coffee, and Walgreens for pharmacy and convenience stores.