Extra Space Storage

4.6
179 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 4571 S 5600 W in West Valley City, UT today! Our large selection of storage units, alarmed units, manager living on site, exceptional security, deliveries accepted, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
4571 S 5600 W, West Valley City, UT
84120, United States

Hours

Reviews

4.6
179 reviews
5 stars
150
4 stars
10
3 stars
4
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Kingston and Heather, received high praise for their helpfulness, friendliness, and professionalism.

Cleanliness

The facility is consistently noted as clean and well-maintained by multiple customers.

Security

Customers appreciate the security measures in place, including gated access and surveillance, although there were some concerns about theft incidents.

Pricing

Many reviews highlight competitive pricing and special offers, making it an attractive option for storage needs.

Mixed Experiences

While most feedback is positive, there are isolated complaints regarding management and billing issues.
  • SI
    Seth Irish
    3 days ago
    5.0
    Kingston is a very helpful and professional worker. Took us 10 minutes to get everything finalized!
  • SF
    Sitani Family
    4 days ago
    5.0
    Kingston was so sweet and amazing! He was easy to talk to and gave a friendly smile. Appreciate the fast help. Great customer service!
  • JH
    Jerry Hitesman
    6 days ago
    5.0
    Really good, helpful friendly joking people, best people, always willing Help
  • AB
    Asia (BeautiflyBlaque)
    Dec 19, 2025
    4.0
    I have a storage unit located in this facility. It's been wonderful working with them. And the front desk guy was super helpful and very considerate of my situation. He offered the best solution he had and made the experience better. Definitely would choose this place to store my valuables. They also have a gated locked facility that is not open 24/7 to anybody that is welcome to come in. And the alarm system is set when you leave the facility on your unit. I've had storage units at other places like diamond storage where my stuff was stolen and the cameras happen to be not working that day. That is not the case with this place they are great and my stuff is secure
  • MH
    Monica Hatch
    Dec 12, 2025
    5.0
    Kingston in the office was very helpful, courteous and polite!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.