Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 4571 S 5600 W in West Valley City, UT today! Our large selection of storage units, alarmed units, manager living on site, exceptional security, deliveries accepted, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
169 reviews
5 stars
141
4 stars
8
3 stars
4
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Kingston and Heather, for their friendly, helpful, and professional service.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.
Pricing
Many reviews highlighted competitive pricing and special offers, making the service appealing to customers.
Security
Several customers expressed confidence in the security measures in place, although there were some concerns about theft incidents.
Mixed Experiences
While most feedback is positive, there are isolated complaints regarding management and billing practices that suggest inconsistency in customer experiences.
- WBWendi Baer2 days ago5.0Kingston has been very helpful getting my unit set up. He has been very friendly with every encounter. Thank you.
- AVAlex ValenciaSep 26, 20255.0I stopped by the West Valley location and it went great! Kingston the manager there took care of everything in a nice welcoming manner! Recommend this spot to everyone
- RRRebeccaSep 22, 20255.0Great prices! Kingston was amazingly helpful getting everything all set up!
- DFDavid FosterSep 4, 20255.0I came in and was greeted by Kingston. He was very welcoming and very nice and cheerful. Kingston made signing up for a storage unit simple and very easy! Kingston answered all of my questions and was great in every step of the process. I highly recommend Towne Storage and Kingstons help made this the place to get your storage needs in a very professional way. If you go there, ask for Kingston and he will take great care of you!!
- NBNatresha BernardAug 23, 20255.0Kingston did an amazing job answering all of my questions about getting a storage unit. He showed me so much respect and patience throughout the process. This is exactly the kind of customer service people appreciate and want to experience at any establishment.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What are the operating hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
How can I determine the right storage unit size for my needs?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items like furniture you can fit into each unit size.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers various unit types including ground-floor units, climate-controlled units, and vehicle storage options to meet different needs.
Are there packing and moving supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies such as boxes online and at the local facility for purchase.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa payments.
Is there an on-site manager available at Extra Space Storage?
Yes, there is an on-site resident manager available to assist with your storage needs.
Can I access my storage unit outside of office hours?
The gate hours are from 6:00 AM to 10:00 PM daily, which means you can access your unit during these times even if the office is closed.
What nearby storage facilities are close to Extra Space Storage?
Nearby storage options include Towne Storage, Stor 'em Self Storage, Prime Storage, and Stor'em Self Storage West Valley, providing additional solutions if needed.
What local amenities can I visit near Extra Space Storage?
Near Extra Space Storage, you can find several medical services like Birthcare Healthcare, Dana Orthodontics, and the Ellis R. Shipp Public Health Center for your health needs.
Are there convenient services nearby for moving and vehicle rentals?
Yes, U-Haul Neighborhood Dealer is nearby for truck rentals, and there are automotive services such as Christensen's Point S and Wasatch Tire & Auto Service close to Extra Space Storage.