Find everything you need for home upgrades at Lowe’s in West Jordan, UT, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees going above and beyond to assist.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing to a positive shopping experience.
Product Availability
While many customers found the product selection satisfactory, some reported issues with stock levels and specific items being unavailable.
Mixed Experiences
Customer experiences varied significantly, with some expressing frustration over poor service or unhelpful staff, particularly during busy times.
EC
Elio Camacho
2 days ago
5.0
I bought from them a washing machine and a fridge, and employees always gave me the best service, friendly, quick and respectful, and they always has options for what I'm looking for
MW
Mercedes Walker
3 days ago
1.0
Beware of Lowe's floor installation!!! They do not stand behind their job. I purchased luxury waterproof vinyl flooring from Lowe's and had them installed it. Just after two years after the warranty on the floor installation had expired the floor in my dining room started to lift and separate. I contacted Lowe's and they sent two different people to look at my floor and both agreed it was due to the installation of my floor that it was not done correctly but now Lowe's will not help me correct the problem. The floor that I bought is no longer available so they told me that I have to purchase all new flooring which I can't afford now. I already did that previously and expected it to last. Now my floor keeps lifting and separating in several spots in my dining room and now it looks like it is going to do the same in the kitchen. My granddaughter hurt her toe on the floor the other day. I have been a long time customer of Lowe's and spent a lot of money but no more. They will not do anything to take care of their terrible job in installing my floors. I will no longer buy anything at Lowe's.
DZ
Dave Zuckerman
Dec 31, 2025
2.0
I shop at this Lowe's location because it's close to me. Today I walked in looking for shower tiles and a Niche. I asked Austin where I could find it. He checked on his phone and we started walking. He showed me shower corner shelves. So I explained what a niche was. He acted like a jerk and yelled at me to get a job. I said you have a shitty attitude and he said if you're going to cuss at me you can leave. I never cussed at you, I said you are a poor representation of Lowe's and you should be ashamed of yourself. I tried to find a manager but none were available. He made a scene and other customers were watching. You people need better customer service training!!!
EP
Elizabeth Parry
Dec 27, 2025
4.0
I had a good experience at this home improvement store. The layout is easy to navigate, and it was simple to find the tools and supplies I needed. The staff were helpful and answered my questions without any hassle. Prices are reasonable, and the store feels clean and well organized. A reliable place to shop for home projects, and I’d come back again!
AT
Angela Turner
Dec 15, 2025
5.0
I was searching for a specific tile that was on clearance at a few stores but not others these guys were so amazing to match the price and clean out their inventory. Every store in salt lake county. Just had a few here and there so I had to go to every store. These guys were amazing with their customer service! Definitely a great Lowe's! Thank you!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in West Jordan, UT?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you of any status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, cabinetry, flooring, lighting, roofing, and more.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned via your Order History on Lowes.com, while in-store returns require proof of purchase at the customer service desk.
Where is Lowe's Home Improvement located in West Jordan, UT?
Lowe's is located at 7456 South Plaza Center Drive, West Jordan, UT 84084.
What nearby places can I visit when shopping at Lowe's in West Jordan?
Nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for key and locksmith services, and Tacos la tía for grocery shopping. These can be convenient stops before or after your visit to Lowe's.
Are there any fitness and recreational facilities near Lowe's Home Improvement in West Jordan?
Yes, 24 Hour Fitness gym and Altitude Trampoline Park are close by, offering options for exercise and fun activities after your visit to Lowe's.
Can I find beauty and wellness services near Lowe's Home Improvement in West Jordan?
Yes, several beauty salons and spas such as Xotic Heat Tanning Jordan Landing, Salon Fresh Beauty and Boutique, and Luxe Studio are nearby, offering hair, skin, and relaxation services.