Lowe's Home Improvement

4.0
2304 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in West Jordan, UT, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
7456 South Plaza Center Drive, West Jordan, UT
84084, United States

Hours

Reviews

4.0
2,184 reviews
5 stars
1,155
4 stars
521
3 stars
180
2 stars
92
1 star
236

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees going above and beyond to assist.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing to a positive shopping experience.

Product Availability

While many customers found the product selection satisfactory, some reported issues with stock levels and specific items being unavailable.

Mixed Experiences

Customer experiences varied significantly, with some expressing frustration over poor service or unhelpful staff, particularly during busy times.
  • EC
    Elio Camacho
    2 days ago
    5.0
    I bought from them a washing machine and a fridge, and employees always gave me the best service, friendly, quick and respectful, and they always has options for what I'm looking for
  • MW
    Mercedes Walker
    3 days ago
    1.0
    Beware of Lowe's floor installation!!! They do not stand behind their job. I purchased luxury waterproof vinyl flooring from Lowe's and had them installed it. Just after two years after the warranty on the floor installation had expired the floor in my dining room started to lift and separate. I contacted Lowe's and they sent two different people to look at my floor and both agreed it was due to the installation of my floor that it was not done correctly but now Lowe's will not help me correct the problem. The floor that I bought is no longer available so they told me that I have to purchase all new flooring which I can't afford now. I already did that previously and expected it to last. Now my floor keeps lifting and separating in several spots in my dining room and now it looks like it is going to do the same in the kitchen. My granddaughter hurt her toe on the floor the other day. I have been a long time customer of Lowe's and spent a lot of money but no more. They will not do anything to take care of their terrible job in installing my floors. I will no longer buy anything at Lowe's.
  • DZ
    Dave Zuckerman
    Dec 31, 2025
    2.0
    I shop at this Lowe's location because it's close to me. Today I walked in looking for shower tiles and a Niche. I asked Austin where I could find it. He checked on his phone and we started walking. He showed me shower corner shelves. So I explained what a niche was. He acted like a jerk and yelled at me to get a job. I said you have a shitty attitude and he said if you're going to cuss at me you can leave. I never cussed at you, I said you are a poor representation of Lowe's and you should be ashamed of yourself. I tried to find a manager but none were available. He made a scene and other customers were watching. You people need better customer service training!!!
  • EP
    Elizabeth Parry
    Dec 27, 2025
    4.0
    I had a good experience at this home improvement store. The layout is easy to navigate, and it was simple to find the tools and supplies I needed. The staff were helpful and answered my questions without any hassle. Prices are reasonable, and the store feels clean and well organized. A reliable place to shop for home projects, and I’d come back again!
  • AT
    Angela Turner
    Dec 15, 2025
    5.0
    I was searching for a specific tile that was on clearance at a few stores but not others these guys were so amazing to match the price and clean out their inventory. Every store in salt lake county. Just had a few here and there so I had to go to every store. These guys were amazing with their customer service! Definitely a great Lowe's! Thank you!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.