Extra Space Storage

4.8
119 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 8521 S Cyrus Ln in West Jordan, UT today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
8521 S Cyrus Ln, West Jordan, UT
84088, United States

Hours

Reviews

4.8
119 reviews
5 stars
111
4 stars
1
3 stars
1
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service, particularly highlighting the helpfulness and friendliness of staff members, especially Whitney.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive overall experience for customers.

Pricing Issues

Several reviews noted significant price increases after initial rental agreements, leading to dissatisfaction among long-term customers.

Ease of Process

Many customers appreciated the quick and straightforward process for renting units, both online and in-person.

Staff Knowledge

Customers found the staff to be knowledgeable and informative, providing clear answers to questions and assisting with the rental process.
  • HO
    Hayden Orgill
    Nov 10, 2025
    5.0
    Edna/George they were both very awesome they helped me find what I was looking for Thank you guys keep up the good work
  • RF
    Rosa Fuentes
    Oct 31, 2025
    5.0
    Incredible customer service, super helpful
  • HV
    Hilda Vialpando
    Oct 31, 2025
    5.0
    The person who was working on the day I reserved my unit was very friendly and helpful. I wish I could remember his name
  • EE
    Eiling12
    Oct 28, 2025
    5.0
    Magnificent customer service!! Given our uniqie circumstance of being located in VA, the staff went out of their way to help with our elderly parent's moving and storage needs.. Highly recommend this specific location on Cyrus Lane, West Jordan - Customer Service is incomparable!
  • CL
    CJ Lost
    Oct 27, 2025
    1.0
    For a 5 x 5 they advertise 35$ a month, I now pay 103$ for a gd 5x5. That is less than the size of a house closet.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.