Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a West Bountiful, UT Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,662 reviews
5 stars
940
4 stars
388
3 stars
142
2 stars
53
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some employees received praise for being helpful and attentive, others were criticized for poor communication and lack of support.
Installation Issues
Numerous complaints about installation services, including failed deliveries and unprofessional behavior from installation crews.
Store Cleanliness
The store is generally reported as clean and organized, contributing positively to the shopping experience.
Product Availability
Customers appreciate the variety of products available, but there are issues with stock discrepancies and pricing errors.
Checkout Experience
Frustration with self-checkout systems and long wait times for assistance, leading some customers to prefer competitors.
- JDJack Terry Davis3 days ago1.0Employees tricking shoppers by asking if they're finding everything okay under the guise of pushing financed products is unacceptable!
- DCDrew Chadwick6 days ago1.0So been a lowes shopper for awhile now had a few bad experiences lately they won't honor prices when the sign shows the picture of a specific tool but has the cheaper item number under it false advertisement and the store manager was extreamly rude about it. Then tonight bought a wrong item and went to return it and the associate at returns said they could not give me store credit for it and it would have to go back to my card. I then asked if there was anything they could do a manager came over was again extramly rude saying they couldn't give me store credit and it then would have to go back to my card . When I started to get upset she then said we can give you cash instead why was that not an option from the get go when I first asked for in store credit and mind you I had my receipt this store is getting awful guess I need to shop else where from now on
- ZMZach MurryNov 14, 20251.0Could not recommend a place less. Gross incompetency in the wood cutting department. Took an hour and a half to try to cut what we wanted. Ended up leaving with nothing. Save yourself time and go to Home Depot.
- RBRyan BruceOct 11, 20251.0Probably one of the worst experiences ive ever had from a "professional" establishment. We ordered a new washer, paid extra for haul-away of old washer and installation of new washer. Installation crew had horrendous customer service topped off with a big language barrier. It was extremely evident that they did not want to perform the installation due to it being a little difficult. They were aggressively fast paced trying to get in and out of the situation as soon as humanly possible. The main delivery guy insisted they could not perform the installation due to a leaking valve. 100% false. Valves have been evaluated and they got an A+ grade. Your installation team gets an F- for shirking the duty they were paid to do. We paid extra for installation that never happened. On top of everything, there was broken Styrofoam pieces EVERYWHERE. Whatever, I can vacuum it up inside the house, but outside in my HOA controlled yard/driveway/street access...no. Had to spend 20 minutes after they left picking up broken Styrofoam pieces blowing around in the wind as well as multiple haphazardly tossed aside cut zip ties. 100% fail. We will be reaching out to local management asap.
- WDWhitney DonahueOct 11, 20251.0I was not treated well at the Lowe’s return desk today and will no longer be a patron at this store.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in West Bountiful?
You can find appliances, bathroom supplies, building supplies, flooring, paint, patio furniture, tools, and more from trusted brands like GE, Whirlpool, and Samsung.
What are the store hours for Lowe's Home Improvement in West Bountiful?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sundays from 7:00 AM to 8:00 PM, with holiday hours varying.
Does this Lowe's location offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services at the West Bountiful location.
How can I check my order status or pick up an online order?
Check your order status online using your order number or MyLowe's account. You'll receive an email when your order is ready for pickup along with instructions.
Can I return or exchange items purchased at Lowe's West Bountiful?
Most items can be returned within 90 days. Online returns can be started via your order history, and in-store returns require proof of purchase at customer service.
What types of installation services does Lowe's offer?
Services include installation for appliances, cabinets, flooring, HVAC, lighting, fencing, roofing, and much more to support your home improvement projects.
Which payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Are there any nearby places to eat around Lowe's West Bountiful after shopping?
Yes, nearby options include Texas Roadhouse for steak, Arella Pizzeria for Italian, Wingers Restaurant & Alehouse for American fare, and Five Guys for burgers.
Where can I get propane refills near Lowe's in West Bountiful?
Blue Rhino Propane Exchange is located near Lowe's and offers convenient propane refills for your outdoor grills and equipment.
Are there any nearby services for keys and locks near Lowe's West Bountiful?
minuteKEY locksmith services are available nearby at multiple Minute Key locations, helpful if you need key copying or lock assistance during your visit.