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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in West Bountiful, UT offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,669 reviews
5 stars
942
4 stars
390
3 stars
142
2 stars
54
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are praised for being helpful, while others are criticized for being unresponsive or rude.
Product Availability
Frequent issues with product availability and discrepancies between online listings and in-store stock.
Delivery and Installation
Numerous complaints about delivery and installation services, including poor communication and unprofessional behavior from third-party installers.
Store Environment
Generally positive remarks about the cleanliness and organization of the store, though some customers noted difficulties in finding assistance.
Return Policy
Frustration with the return policy and inconsistencies in handling returns, leading to customer dissatisfaction.
- JJJ JeppsonDec 24, 20252.0I love Lowe’s! As a contractor I spend a lot of time and money there. I want Lowe’s to stay a hardware store and not a used car dealership! Let me explain. I was at the store for 30 min buying some parts for a plumbing project. I was approached three times, twice by the same guy and once by a girl, asking about the condition of my gutters and offering an inspection. He simply wouldn’t accept “no thanks.” I can’t even relate it to a used car dealership because I just bought a used car and it wasn’t anywhere near that much pressure. Go back to being a hardware store please!
- JEJeff EyringDec 10, 20251.0Website and store database says store has "southern yellow pine" 2x6s. This is a lie, it is Doug Fir. Apparently they assign two different products the same product number which causes the customers and the employees and the website to believe something is in stock that isn't actually in stock. How a retail company can make this type of basic mistake is beyond my understanding.
- MVMitch VanceDec 5, 20251.0I'm super bummed to have to give a bad review. I've had several less than great experiences with Lowe's in the past (I have remodeled three homes), so I always drive to the next city to go to Home Depot. Decided to give this Lowes a shot when they had a better deal for Black Friday. The staff was helpful and kind, got the delivery of a new dishwasher scheduled. It came on time, I had paid for them to haul off my old dishwasher but they couldn't because it hadn't been uninstalled. Thats fine - they said they would come back to pick it up when I uninstalled it. They delivered the new dishwasher Monday morning, I worked all day, had a busy night then went to work on Tuesday. I uninstalled the old dishwasher Tuesday night, and installed the new one that night only to find that the new dishwasher was faulty and some of the buttons were broken. It was 9:30 pm so Lowe's was already closed... Called the next morning and told them what happened. I had a super helpful associate - the same one that sold me the unit - who said they had one more of the same dishwasher at the store and that they could try to send it when they picked up my old washer. They would just swap out the broken one for one that works. Later that day I found out that her manager said that I was stuck with the crappy broken new dishwasher because "it was outside of the 48 return window." Delivered on Monday morning, but didn't call until Wednesday morning. I wasn't even asking for a return - it was just giving me an appliance that actually works. I'm a pretty reasonable person - but this is one of the more shocking things I've dealt with. $1000 dishwasher that doesn't work and I can't give it back...gee thanks. True insanity. Skip this store and head to Home Depot in Centerville - they understand how life works. UPDATE: Lowe's responded with a number to call to help resolve my issue. Called the number and they said they can do nothing to help because the option to replace the broken brand new 2-day old dishwasher was "greyed out". This just feels a little crazy - most rational humans would agree. All the good experiences I had with people in store buying the dishwasher has faded from my memory, replaced by bad experiences on the phone with customer service since. Changing review to one star.
- KPKen PriceNov 24, 20254.0Love the brand, love the veterans discount. Hard to find help though, waited for someone to cut chain.
- DCDrew ChadwickNov 17, 20251.0So been a lowes shopper for awhile now had a few bad experiences lately they won't honor prices when the sign shows the picture of a specific tool but has the cheaper item number under it false advertisement and the store manager was extreamly rude about it. Then tonight bought a wrong item and went to return it and the associate at returns said they could not give me store credit for it and it would have to go back to my card. I then asked if there was anything they could do a manager came over was again extramly rude saying they couldn't give me store credit and it then would have to go back to my card . When I started to get upset she then said we can give you cash instead why was that not an option from the get go when I first asked for in store credit and mind you I had my receipt this store is getting awful guess I need to shop else where from now on
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in West Bountiful?
You can find appliances, bathroom supplies, building supplies, flooring, paint, patio furniture, tools, and more from trusted brands like GE, Whirlpool, and Samsung.
What are the store hours for Lowe's Home Improvement in West Bountiful?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sundays from 7:00 AM to 8:00 PM, with holiday hours varying.
Does this Lowe's location offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services at the West Bountiful location.
How can I check my order status or pick up an online order?
Check your order status online using your order number or MyLowe's account. You'll receive an email when your order is ready for pickup along with instructions.
Can I return or exchange items purchased at Lowe's West Bountiful?
Most items can be returned within 90 days. Online returns can be started via your order history, and in-store returns require proof of purchase at customer service.
What types of installation services does Lowe's offer?
Services include installation for appliances, cabinets, flooring, HVAC, lighting, fencing, roofing, and much more to support your home improvement projects.
Which payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Are there any nearby places to eat around Lowe's West Bountiful after shopping?
Yes, nearby options include Texas Roadhouse for steak, Arella Pizzeria for Italian, Wingers Restaurant & Alehouse for American fare, and Five Guys for burgers.
Where can I get propane refills near Lowe's in West Bountiful?
Blue Rhino Propane Exchange is located near Lowe's and offers convenient propane refills for your outdoor grills and equipment.
Are there any nearby services for keys and locks near Lowe's West Bountiful?
minuteKEY locksmith services are available nearby at multiple Minute Key locations, helpful if you need key copying or lock assistance during your visit.