One Way Home Services

Reviews

• JT

  Joey T

  Feb 5, 2026
  1.0
  Extremely rude, needed a basic service done yet they could not manage. would not recommend
• LM

  Lindsay M

  Feb 4, 2026
  5.0
  Westley is so professional, prompt, and very reasonably priced! Highly recommend for all your plumbing and irrigation needs!
• NS

  Nathan Smith

  Jan 13, 2026
  5.0
  Westley was prompt, professional, and completed the job. We had a water leak from our shower drain. He took his time out of his Christmas holiday to attend to our emergency. He successfully completed the repair and we have a perfectly working shower drain again! We also had involved a restoration company to find the leak and that's where the bulk of the repair cost came from, not the One Way Home Services. He followed up with me after the completion of the repair and listened to my frustrations with the restoration company and their practices. He ultimately committed to share my frustration with the restoration company. Very impressed with his professionalism and follow through to make sure our needs were met (literally and emotionally). Well done Westley!
• RB

  Rick Bensyl

  Dec 28, 2025
  2.0
  The good part of our experience was that they came out quickly to work on our backflow preventer. The part I’m not happy about is twofold. 1) the old one was still serviceable and would have been easy to replace the valves on. They didn’t want to do that. If it hadn’t been for us waiting until close to the county deadline I would have just replaced the valves. I was convinced the only alternative was to replace the whole unit(which ended up being pricey). I was told by the owner that they stood behind their product with a warranty. 2) I had a different company come out to blow out our sprinkler system about the first week of October when the weather was about to get cold. At that point the cheap metal used in the new unit was already cracked. (The ten year old one that spent many winters outside never cracked). When I reported this to One Way they tried to dodge the issue citing how many times the weather was below freezing in October, blah blah blah. It was a very defensive long winded text. Whether it’s the manufacturers fault for making things out of cheap metal (or something else) they wanted to give me yet another repair estimate. I can and will just fix this myself before giving them another dime. Sometimes in business the right thing to do is just help the customer with a problem regardless of the situation but they don’t want to do that.
• SB

  Sydney Brown

  Dec 3, 2025
  5.0
  I was late on scheduling winterizarion of my sprinkler system but One Way Home Services made it work. On top of that, Wesley was very informative of what recommendations he has for the system in the spring, without being pushy about it. Will use again!

Frequently Asked Questions About One Way Home Services