Find everything you need for home upgrades at Lowe’s in Spanish Fork, UT, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report rude or dismissive behavior from staff.
Product Availability
Customers appreciate the variety of products available, but some express frustration over stock issues and the inability to find specific items.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding order status have been noted, leading to significant customer dissatisfaction.
Store Cleanliness
Several reviews mention cleanliness issues within the store, particularly in restrooms, affecting the overall shopping experience.
Positive Experiences
Despite the negative feedback, many customers report positive experiences with specific employees who provided exceptional service.
TL
Trent Leavitt
Dec 28, 2025
1.0
Went in to the Spanish fork utah store, was needing help finding a tool, the gentleman in the tool area was very rude, acted like it was a big inconvenience for him to answer my question, kept his back turned to me wouldn't even look at me, very unprofessional..so I went to home depot...much better experience...I'll be going there from now on.
Didn't catch the man's name as he wouldn't even turn around....but he was bald
MH
Marcia Hilton
Dec 20, 2025
1.0
Nice to have a hardware store close, but having to check yourself out when there is staff watching to make certain you don't steal anything. Since I DON"T WORK THERE, I AM NOT CHECKING MYSELF OUT.
TT
Trevor
Dec 15, 2025
1.0
Not usually one to leave a negative review as I have worked customer service before and I know how it gets. But I am a frequent Lowe’s shopper (weekly) and I had a terrible experience with two different “managers” two consecutive days in a row. I will happily be driving to Orem from now on. They were extremely rude and belittling, interrupted me or cut me off multiple times , and had zero patience.
CB
Christina Boerstra
Dec 14, 2025
3.0
It was the first time I was in this particular store and I found it not to be as clean as other Lowe's locations. We found what we were looking for eventually. It was hard to find assistance. When we did he was too busy to really help.
BB
Becky Behrmann
Dec 14, 2025
5.0
The employee named Steve is awesome!He helped me after they were closed to fix the saw blade on my Saw
and it took them a very long time and it was after close so they are so cool
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Spanish Fork, UT?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing supplies, outdoor and gardening equipment, and more.
What are the store hours for Lowe's Home Improvement in Spanish Fork, UT?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary and the store is closed on some holidays such as November 27th and December 25th.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging in to your MyLowe's account. Email updates will be sent if your order status changes.
What payment options does Lowe's accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are there any installation services offered at Lowe's Home Improvement?
Yes, Lowe's provides a variety of installation services including appliances, flooring, blinds, cabinets, countertops, decking, doors, garage doors, lighting, roofing, and more.
Are there places near Lowe's Home Improvement where I can grab a coffee or food?
Yes, nearby places include Beans & Brews Coffeehouse for coffee, Popeyes Louisiana Kitchen for fast food chicken, Jurassic Street Tacos for Mexican cuisine, Wing Nutz bar and restaurant, and everbowl for smoothies and health food.
What are some nearby stores where I could shop for home decor or crafts after visiting Lowe's?
Nearby you can find Hobby Lobby, which offers arts and crafts supplies, and Boot Barn, which has a range of fashion and shoe options.
If I need banking or financial services, which nearby places can I visit near Lowe's in Spanish Fork?
You can visit Mountain America Credit Union or America First Credit Union, both located close to Lowe's for your financial services and banking needs.
Does Lowe's in Spanish Fork offer any resources or support for multiple languages?
Lowe's provides services in English and Spanish, with in-store translation services available for additional languages.