Extra Space Storage

4.9
871 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1380 W South Jordan Pkwy in South Jordan, UT today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1380 W South Jordan Pkwy, South Jordan, UT
84095, United States

Hours

Reviews

4.9
871 reviews
5 stars
809
4 stars
36
3 stars
7
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Austin received numerous commendations for being friendly, helpful, and knowledgeable, significantly enhancing the customer experience.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to customer satisfaction.

Pricing Concerns

Several customers expressed dissatisfaction with price increases and a lack of military discounts, indicating concerns about affordability.

Accessibility

Customers appreciated the easy access to the facility and the convenience of the location, along with the availability of helpful equipment like carts and elevators.

Staff Recognition

Staff members, particularly Austin and Andrew, were frequently praised for their exceptional service and support.
  • DD
    Daniele D'Apuzzo
    Nov 12, 2025
    1.0
    Such a bummer. I had a great experience so far. I have a 5x15 unit, and all in I was paying $106/mo. The store manager is super friendly and the facility is very clean. Well, they just increased my payment to $165/mo without notice or reason. After 3 months, once someone is settled in, they increase the rate knowing it's very inconvenient to move things to another storage unit. Very sad. I wanted to stay but this bait and switch ruined the whole experience for me. I'll be moving out next month.
  • KB
    Kathleen Balls
    Nov 11, 2025
    5.0
    Great facility - very clean, easy to work with and easy to access. Highly recommend!
  • SS
    Sarah
    Nov 6, 2025
    5.0
    Jake has been a pleasure to work with. He was able to get me all checked out once I was done renting (for my second time with Extra Space) very quickly. I appreciate his friendliness and speed. If I have to rent for a third time, it’ll be here and this location. It’s always clean and no matter who works, they are super friendly and accommodating.
  • SS
    SHELLY SLUGA
    Nov 1, 2025
    4.0
    It is a very clean and Secure Storage facility. I liked the flexible hours. However, I was completely taken back when you increased my rate $80 a month! That is the only reason I'm giving you four stars instead of five.
  • SO
    Shara Owens
    Nov 1, 2025
    1.0
    They don’t offer any military discounts, practically every storage unit offers one. Over priced compared to other facilities. Will not bring business here anymore.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.