The Grout Doctor-Salt Lake City

Reviews

• RL

  Rich Lucy

  Jul 21, 2025
  1.0
  1) Didn't show for first appt for estimate 2) Late for estimate and late to start job 3) For hole in shower grout - Didn't use any grout in the shower and didn't match color 4) Job took longer than expected and asked for more money 5) For clean and seal - Bought my own tile sealer/sponge and went over a lot of places myself that needed it. 6) Cash or Check only....not a fun surprise at 11pm when you haven't written a check in 15 years and don't even have a checkbook...probably tell me that up front. 7) 2 months later and there is a hole in the grout in the shower... Nice guy and hard worker, I was planning on paying a little extra for the extra time it took but it should be up to me, on your side honor your bid. And now two months later and I have to find someone else to do the same job again. Expensive lesson to learn.
• DB

  Dave Berg

  Mar 20, 2024
  5.0
  Randy was awesome! His knowledge and expertise were extremely helpful, and it made all the difference for us. Top shelf service! Thanks, Randy!
• JS

  Jim Schulte

  Jan 6, 2018
  5.0
  Grout re-work and repair is a tough space to find someone who wants to do the work. Randy's team at the Grout Doctor specializes in this. They were responsive to our initial inquiry and service oriented when they had to come back to fix one area while holding the agreed upon contract price. I would definitely use them again!
• BP

  Beckie Penman

  Sep 13, 2017
  5.0
  Unbelievable! Looks better than new and they tell me they can fix the crack in y marble.

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