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Pye-Barker Fire & Safety, formerly PEAK Alarm® - Salt Lake City

4.5
(209 reviews)

Business Details

1534 Gladiola Street, Salt Lake City, UT
84104, United States
https://pyebarkerfs.com/locations/salt-lake-city-utah/

About

Security System SupplierFire Protection System SupplierAccess Control SystemFire Protection Equipment SupplierHome Automation ServiceVideo Surveillance EquipmentPye-Barker Fire & Safety
Specializing in fire, safety, and security since 1946, Pye-Barker is your full-service partner. Pye-Barker provides installation and service for portable extinguishers, restaurant fire suppression, special hazard systems, fire sprinklers, fire alarms, physical security, access control, CCTV, intrusion detection and more.

Location

Pye-Barker Fire & Safety, formerly PEAK Alarm® - Salt Lake City
1534 Gladiola Street, Salt Lake City, UT
84104, United States

Hours

Reviews

4.5
209 reviews
5 stars
173
4 stars
13
3 stars
3
2 stars
1
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised individual technicians while others reported issues with dishonesty and poor communication.

Technical Issues

Frequent complaints about alarm malfunctions, billing disputes, and service delays.

Long-term Relationships

Many long-term customers expressed dissatisfaction after the company was acquired, indicating a decline in service quality.

Positive Technician Feedback

Several reviews highlighted the professionalism and helpfulness of specific technicians, indicating some staff provide excellent service.

Billing Concerns

Numerous customers reported frustration with billing practices, including auto-renewals and charges for services not rendered.
  • KS
    Kirk Smith
    Feb 19, 2026
    5.0
    Bryan was very polite and professional. He made sure I was aware of the issue and resolution.
  • WS
    Will Sant
    Feb 2, 2026
    2.0
    Not impressed with customer care. Cash grab contract, billing for labor hours that weren't done, pretty sad.
  • LR
    Local caring resident
    Jan 22, 2026
    1.0
    If you would like to have your hearing destroyed by 130db alarms that randomly go off and a service center that can't turn them off remotely and apathetic technicians who don't even understand their decades-old technology, then by all means, enjoy Pye-Barker / Peak Alarm.
  • CM
    Charles Moore
    Dec 15, 2025
    5.0
    I'm not even a customer, but I called and had some questions and they were polite and helpful. Will recommend!
  • TP
    TS Pearson
    Oct 3, 2025
    1.0
    COMPLETELY DISHONEST! This company was great as Peak Alarm, but once it got bought out by Pye-Barker their customer service and honestly has disappeared. We were charged for triple the technician hours than they actually quoted us and were actually on site. Dishonest technicians and support all around. Customer support tried to tell me the technician was her longer than he actually was, so wild. Peak Alarm has gone downhill. I was going to add additional services with them, but for sure will not now. Stay Away!

Frequently Asked Questions About Pye-Barker Fire & Safety, formerly PEAK Alarm® - Salt Lake City

What are the main services offered by Pye-Barker Fire & Safety in Salt Lake City?

Pye-Barker Fire & Safety specializes in installation and service for portable extinguishers, restaurant fire suppression, special hazard systems, fire sprinklers, fire alarms, physical security, access control, CCTV, and intrusion detection.

What are the business hours for Pye-Barker Fire & Safety on weekdays?

The business is open Monday through Friday from 8:00 AM to 6:00 PM and closed on weekends.

Brand Certified Facts from Pye-Barker Fire & Safety, formerly PEAK Alarm® - Salt Lake City

Pye-Barker Fire & Safety, formerly PEAK Alarm® - Salt Lake City partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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