Business Details
About
Security System SupplierFire Protection System SupplierAccess Control SystemFire Protection Equipment SupplierHome Automation ServiceVideo Surveillance Equipment
Specializing in fire, safety, and security since 1946, Pye-Barker is your full-service partner. Pye-Barker provides installation and service for portable extinguishers, restaurant fire suppression, special hazard systems, fire sprinklers, fire alarms, physical security, access control, CCTV, intrusion detection and more.
Location
Pye-Barker Fire & Safety. formerly PEAK Alarm® - Salt Lake City
1534 Gladiola Street, Salt Lake City, UT
84104, United States
Hours
Reviews
4.6
204 reviews
5 stars
171
4 stars
13
3 stars3
2 stars0
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praised individual technicians for their helpfulness and professionalism, others reported poor experiences with customer support and billing issues.
Service Quality
Many customers expressed satisfaction with the quality of service and installation, highlighting the competence and friendliness of technicians.
Billing Issues
Numerous reviews mentioned dissatisfaction with billing practices, including unexpected charges, auto-renewal of contracts, and difficulties in canceling services.
Equipment Concerns
Some customers reported issues with equipment reliability and dissatisfaction with the lack of upgrades despite ongoing service agreements.
Long-term Relationships
Several long-term customers expressed disappointment with the company's decline in service quality after being acquired, contrasting their previous positive experiences.
- TPTS PearsonOct 3, 20251.0COMPLETELY DISHONEST! This company was great as Peak Alarm, but once it got bought out by Pye-Barker their customer service and honestly has disappeared. We were charged for triple the technician hours than they actually quoted us and were actually on site. Dishonest technicians and support all around. Customer support tried to tell me the technician was her longer than he actually was, so wild. Peak Alarm has gone downhill. I was going to add additional services with them, but for sure will not now. Stay Away!
- WBWilliam BustosAug 12, 20255.0PLEASE READ THIS REVIEW: Daren Egan deserves a 5 Star Review for “superior” customer service. Our world is changing and excellent customer service is rare. This gentleman helped my wife and I a couple of years ago. I called him today with a problem and he was unbelievably patient and persistent in helping me resolve it- no payment was expected. Consider him the “GOAT”. Thank you Daren.
- JCJohn CookJul 8, 20251.0We use to LOVE Peak Alarm! Then… along came Pye Barker. Installed our system with Peak Alarm almost 10 years ago and been very happy. When we were notified of the purchase by Pye Barker and it was suggested that we get a in shop visit to update our equipment and do an overall inspection. Well that ended with “We don’t provide you with any newer equipment, even tho we pay a monthly service agreement with them to keep the latest and best equipment available… $77.10 / month on top of our monitoring. That $77.10 doesn’t even cover batteries in the monitor. Why have a service agreement if you refuse to cover anything at all? What a joke! Told them to cancel my service and they hit us with you just missed your renewal, so it’s gonna be another year before you can cancel. Cancelled in writing twice now as per their requirement and they keep sending bills and have no record of our written cancellation. When a business has poor service and outdated equipment, this is exactly what they do… they scream really loud that you have a contract and make it impossible to get out. Ran far… run fast and shame on you Peak Alarm for all the years of trust and money we gave you to turn your business over to these out of state sharks. We are sharing this poor experience with every single client that walks into our business and ask about the sign we have posted up about how deceitful your business has become.
- NNNonyaJan 25, 20195.0Great service and great systems have been with them for a long time.
- TSTaylor SmithDec 5, 20185.0Brandon was promt polite and quickly repaired our door sensors thank you
Frequently Asked Questions About Pye-Barker Fire & Safety. formerly PEAK Alarm® - Salt Lake City
What are the main services offered by Pye-Barker Fire & Safety in Salt Lake City?
Pye-Barker Fire & Safety specializes in installation and service for portable extinguishers, restaurant fire suppression, special hazard systems, fire sprinklers, fire alarms, physical security, access control, CCTV, and intrusion detection.
What are the business hours for Pye-Barker Fire & Safety on weekdays?
The business is open Monday through Friday from 8:00 AM to 6:00 PM and closed on weekends.
Where is Pye-Barker Fire & Safety located?
It is located at 1534 Gladiola Street, Salt Lake City, UT 84104, USA.
What categories does Pye-Barker Fire & Safety fall under?
Categories include Security System Supplier, Fire Protection System Supplier, Access Control System, Fire Protection Equipment Supplier, Home Automation Service, and Video Surveillance Equipment.
Which nearby security-related companies are close to Pye-Barker Fire & Safety?
Nearby security-related companies include Peak Alarm Company and Peak Security, which provide security systems, home security services, and locksmith services.
Are there printing or sign-making services near Pye-Barker Fire & Safety?
Yes, nearby printing and sign-making services include Ferrari Color, Signs.com, and DomeTag, offering various printing and advertising solutions.
What nearby contractors and home improvement services can customers access near Pye-Barker Fire & Safety?
Customers can find contractors and home improvement services nearby such as Royal Plumbing, Heating & Air Conditioning, Dave's Custom Siding, MetalMan Roofing Utah, and Leafguard Gutter Protection.
Can I find automotive parts or related services near Pye-Barker Fire & Safety?
Yes, nearby you can find automotive parts and accessories at LKQ Corp - Utah and Keystone Automotive - Salt Lake City.
Does Pye-Barker Fire & Safety provide any home automation or video surveillance solutions?
Yes, Pye-Barker Fire & Safety offers home automation services and video surveillance equipment as part of their security solutions.
How might a customer visiting Pye-Barker Fire & Safety benefit from the nearby business AMC Building Materials?
A customer interested in building supplies or home improvement might find AMC Building Materials helpful for complementary products like cabinets or countertops during visits to Pye-Barker Fire & Safety.