Business Details
About
Security System SupplierFire Protection System SupplierAccess Control SystemFire Protection Equipment SupplierHome Automation ServiceVideo Surveillance EquipmentPye-Barker Fire & Safety
Specializing in fire, safety, and security since 1946, Pye-Barker is your full-service partner. Pye-Barker provides installation and service for portable extinguishers, restaurant fire suppression, special hazard systems, fire sprinklers, fire alarms, physical security, access control, CCTV, intrusion detection and more.
Location
Pye-Barker Fire & Safety, formerly PEAK Alarm® - Salt Lake City
1534 Gladiola Street, Salt Lake City, UT
84104, United States
Hours
Reviews
4.6
205 reviews
5 stars
172
4 stars
13
3 stars3
2 stars0
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of excellent and poor customer service experiences, with some praising specific technicians while others report issues with dishonesty and responsiveness.
Service Quality
Many customers appreciate the quality of service and technical expertise provided by the technicians, although there are complaints about billing practices and equipment issues.
Long-term Relationships
Several long-term customers express disappointment with recent changes after the company was acquired, indicating a decline in service quality and trust.
Communication Issues
Customers frequently mention problems with communication, including difficulties in reaching support and misunderstandings regarding contracts and service agreements.
- CMCharles MooreDec 15, 20255.0I'm not even a customer, but I called and had some questions and they were polite and helpful. Will recommend!
- TPTS PearsonOct 3, 20251.0COMPLETELY DISHONEST! This company was great as Peak Alarm, but once it got bought out by Pye-Barker their customer service and honestly has disappeared. We were charged for triple the technician hours than they actually quoted us and were actually on site. Dishonest technicians and support all around. Customer support tried to tell me the technician was her longer than he actually was, so wild. Peak Alarm has gone downhill. I was going to add additional services with them, but for sure will not now. Stay Away!
- WBWilliam BustosAug 12, 20255.0PLEASE READ THIS REVIEW: Daren Egan deserves a 5 Star Review for “superior” customer service. Our world is changing and excellent customer service is rare. This gentleman helped my wife and I a couple of years ago. I called him today with a problem and he was unbelievably patient and persistent in helping me resolve it- no payment was expected. Consider him the “GOAT”. Thank you Daren.
- BCBruce CohneOct 23, 20161.0The most obtuse , arcane and out dated web site I have ever used. Makes any other web site experience a pleasure.
Frequently Asked Questions About Pye-Barker Fire & Safety, formerly PEAK Alarm® - Salt Lake City
What are the main services offered by Pye-Barker Fire & Safety in Salt Lake City?
Pye-Barker Fire & Safety specializes in installation and service for portable extinguishers, restaurant fire suppression, special hazard systems, fire sprinklers, fire alarms, physical security, access control, CCTV, and intrusion detection.
What are the business hours for Pye-Barker Fire & Safety on weekdays?
The business is open Monday through Friday from 8:00 AM to 6:00 PM and closed on weekends.
Where is Pye-Barker Fire & Safety located?
It is located at 1534 Gladiola Street, Salt Lake City, UT 84104, USA.
What categories does Pye-Barker Fire & Safety fall under?
Categories include Security System Supplier, Fire Protection System Supplier, Access Control System, Fire Protection Equipment Supplier, Home Automation Service, and Video Surveillance Equipment.
Which nearby security-related companies are close to Pye-Barker Fire & Safety?
Nearby security-related companies include Peak Alarm Company and Peak Security, which provide security systems, home security services, and locksmith services.
Are there printing or sign-making services near Pye-Barker Fire & Safety?
Yes, nearby printing and sign-making services include Ferrari Color, Signs.com, and DomeTag, offering various printing and advertising solutions.
What nearby contractors and home improvement services can customers access near Pye-Barker Fire & Safety?
Customers can find contractors and home improvement services nearby such as Royal Plumbing, Heating & Air Conditioning, Dave's Custom Siding, MetalMan Roofing Utah, and Leafguard Gutter Protection.
Can I find automotive parts or related services near Pye-Barker Fire & Safety?
Yes, nearby you can find automotive parts and accessories at LKQ Corp - Utah and Keystone Automotive - Salt Lake City.
Does Pye-Barker Fire & Safety provide any home automation or video surveillance solutions?
Yes, Pye-Barker Fire & Safety offers home automation services and video surveillance equipment as part of their security solutions.
How might a customer visiting Pye-Barker Fire & Safety benefit from the nearby business AMC Building Materials?
A customer interested in building supplies or home improvement might find AMC Building Materials helpful for complementary products like cabinets or countertops during visits to Pye-Barker Fire & Safety.