Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Salt Lake City, UT Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,730 reviews
5 stars
1,433
4 stars
693
3 stars
270
2 stars
97
1 star
237
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported rude or dismissive behavior from certain employees.
Product Availability
Customers appreciated the variety of products available, but some expressed frustration over specific items being out of stock or not found.
Parking Issues
Numerous complaints about aggressive towing practices in the parking lot, leading to negative experiences for customers.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Staff Knowledge
While some employees were recognized for their helpfulness and product knowledge, others were criticized for being unhelpful or inattentive.
- MSMike Swistak5 days ago5.0Very nice Lowe's .
- WRWilliam RankinNov 11, 20251.0I can't express how much I hate this business. Always have but now even more. No returns on gift card purchases unless you have one of those self erasing receipts or care to give them a phone number. I'm done, they lose. Don't you lose too.
- THTimothy HodgsonNov 3, 20255.0Plenty of helpful staff available to assist with selecting the right parts or tools needed for the project. Pricing is below or equal to the competition who don't seem to have the staff for customer service.
- ASASA SHANIOct 24, 20251.0The sales manager in this store, Jason, refused to talk to me about buying an appliance. He was arrogant, dismissive and rude. I ended up buying the appliance at another Lowe's store with excellent customer service. Not good for business and sales you guys at Lowe's SLC.
- KAKimberly AndersonOct 22, 20255.0Service is always helpful and friendly. Even the younger staff goes above and beyond to try and be helpful.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Salt Lake City?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, grills, lumber, kitchen and bathroom remodeling items, plumbing essentials, and gardening equipment.
What are the store hours for Lowe's Home Improvement in Salt Lake City?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 7:00 AM to 8:00 PM. Holiday hours may vary, so check ahead for specific dates.
Does Lowe's offer delivery and in-store pickup options?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates are sent when your order status changes.
What is the process for returning or exchanging an item at Lowe's?
Most items can be returned within 90 days. For purchases made online, you can start a return through your Order History before shipping the item back. In-store returns require proof of purchase at the customer service desk.
Are there any installation services offered by Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, cabinets, flooring, lighting, doors, windows, roofing, and many more.
What types of payment are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
What nearby transportation options are available to get to Lowe's in Salt Lake City?
The Ballpark UTA train station and TRAX Ballpark light rail station are close by, providing convenient public transit access to Lowe's.
Are there any nearby dining options around Lowe's Home Improvement?
Yes, nearby restaurants include Juan Of A Kind, Fusion&flavor Mexican Food, La Casa De La Arepa, Burger King, and Chick Saroson - Peruvian Food, offering a variety of dining choices before or after your visit.
Where can I get propane exchanged near Lowe's Home Improvement?
You can exchange propane at Blue Rhino Propane Exchange, which is located close to the Lowe's store in Salt Lake City.