Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 1150 S 500 W in Salt Lake City, UT today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
541 reviews
5 stars
457
4 stars
35
3 stars
14
2 stars6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Alex, received high praise for being helpful, friendly, and knowledgeable throughout the rental process.
Cleanliness
The facility is consistently described as clean and well-maintained by multiple customers.
Pricing Issues
Many customers expressed dissatisfaction with frequent and significant price increases shortly after renting, leading to feelings of being misled.
Communication
There are complaints about poor communication from management, especially regarding billing issues and customer support.
Overall Experience
While many customers had positive experiences initially, concerns about pricing and management responsiveness have led to mixed overall satisfaction.
- 111235 days ago3.0Easy to set up a storage unit online but almost impossible to actually speak to anyone once you’re in. I had an issue with my storage unit and needed to move the unit location but literally couldn’t reach anyone for over a month. I called at least 5 times (no-one picks up) and went in person 3-4 times (no-one was in the office ever during the office hours). I was really frustrated & about to give up but decided to try going there 1 more time. Luckily Cindy was there. She helped me move my unit and was really helpful. She explained that they were understaffed & that she had been sent there from a different ExtraSpaceStorage location. She’s the only reason why I didn’t cancel my storage unit & leave a 1 star review.
- MSMorgan SelinNov 4, 20255.0Aaron was super helpful getting me all set up for vehicle storage. Facility is clean and staff very friendly.
- KKKristin Kay KemptonSep 21, 20255.0I had to do everything over the phone (as I am out of state) to help someone out. I needed things done very quickly and Aaron was so helpful. He walked me through the whole process and the online lease and it was a breeze!
- MBmissy baberSep 18, 20255.0I haven’t moved in yet but so far the customer service experience has been excellent in regard to answering all of my questions both over the phone and in person and sticking to the details / information I was initially provided to make the decision to rent here as opposed to another storage facility.
- LGLittle Lotte (Happy Hollow Glass)Sep 10, 20254.0Located close to where I'm staying. Ran into a couple of bumps on move in, but Aaron was great and fixing the minor issues quickly so I could move in. Know that you will need to purchase a special cylinder lock from them if you do not have one. Online rental will automatically add this to your invoice. Pay in person if you do not need one. Overall I had a decent experience for the short time that I needed storage. It was easy to rent online. Thank you!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Salt Lake City residents near Glendale, Central City, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of 500 W and 1300 S.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
Where is Extra Space Storage located?
Extra Space Storage is located at 1150 S 500 W in Salt Lake City, UT 84101.
Does Extra Space Storage offer drive-up storage units?
Yes, Extra Space Storage offers drive-up storage units, making it easier to move large items directly to your unit.
Can I store my vehicle at Extra Space Storage?
Yes, Extra Space Storage offers indoor, outdoor, and covered vehicle storage options for cars.
What types of payment does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Do you sell moving and packing supplies on-site?
Yes, Extra Space Storage offers various moving and packing supplies both online and at local facilities for purchase.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at https://www.extraspace.com/storage/facilities/us/utah/salt_lake_city/1000000369.
What nearby coffee shops can I visit around Extra Space Storage?
Nearby, you can visit Black Rifle Coffee Company and BRCC Salt Lake City for coffee and refreshments before or after your visit to Extra Space Storage.
Is there a recycling center close to Extra Space Storage?
Yes, Standard Iron & Metal is a nearby recycling center and junk removal service located near Extra Space Storage, which could be convenient for disposing of unwanted items.
Are there any hardware or building supply stores near Extra Space Storage?
Yes, Habitat For Humanity ReStore and PPG Paint Store are nearby hardware and building supply stores you might find useful for home projects after using Extra Space Storage.