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Extra Space Storage
Brand Certified

Extra Space Storage

4.6
(198 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 510 W 100 S in Salt Lake City, UT today! Our large selection of storage units, exceptional security, deliveries accepted, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
510 W 100 S, Salt Lake City, UT
84101, United States

Hours

Reviews

4.6
198 reviews
5 stars
159
4 stars
18
3 stars
10
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting employees like Mark and Andrew.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Communication Issues

Several reviews mentioned poor communication regarding changes in ownership and service availability, leading to frustration among customers.

Accessibility

While many found the location convenient, some customers expressed dissatisfaction with the lack of 24-hour access and issues with the elevator.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to management and customer treatment, indicating inconsistency in service.
  • RL
    Rick Ludwico
    2 days ago
    5.0
    Heather was courteous, helpful, and friendly from the minute she picked up my first call inquiring on availability and logistics for a unit and every interaction thereafter. If you are looking to rent a storag space ..this is the place.
  • AG
    Aaron Griffith
    Feb 23, 2026
    5.0
    I enjoyed Heather's management skills and her ability to help show my friend the layout of the storage unit place. I enjoyed how thorough she was with the details of the account, billing, access, etc. I enjoyed that she's very professional at the gateway location I hope everybody comes to this location and works with her she is one of the best managers I've ever worked with. Highly recommend going to the gateway location
  • KC
    Kody Cuellar
    Feb 23, 2026
    5.0
    Heather was literally just phenomenal and was super friendly and and helped me with everything I needed and then some!!!
  • SP
    Sydney Phillips
    Feb 20, 2026
    5.0
    Very secure, always felt comfortable coming in and out of the building. Staff is friendly and very knowledgeable. No problem parking - great experience for the last year!
  • MS
    Michael Sussman
    Feb 16, 2026
    1.0
    "Unfortunately the bathrooms are for employers only."[sic] Thwy refuse to post a sign. On February 16, 2026, a senior citizen female emloyee approached me to lie to me and antagonize me. She so upset me I vomited at an offsite location.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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