Extra Space Storage

4.6
184 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 510 W 100 S in Salt Lake City, UT today! Our large selection of storage units, manager living on site, exceptional security, deliveries accepted, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
510 W 100 S, Salt Lake City, UT
84101, United States

Hours

Reviews

4.6
184 reviews
5 stars
148
4 stars
17
3 stars
10
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting Mark's exceptional service.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility Issues

Some customers reported issues with accessibility, particularly regarding the elevator being out of order, which caused inconvenience during move-in.

Customer Service

Overall, customers expressed satisfaction with the customer service, although there were isolated complaints about management's attitude.

Value for Money

Customers noted reasonable prices and good deals, making the storage service feel like a good value.
  • LZ
    Li Z
    Nov 6, 2025
    1.0
    Terrible customer service - this place sold to new owners , not a single word was said hi any tenants - no emails - no calls - no nothing - and to make it even worse , I reserved a U-Haul 2 weeks ago here- showed up this morning to pick up truck , they no longer rent uhauls - again no calls no notice - my entire home packed up and ready to move and NO TRUCK !!! When you buy a business do better !
  • CK
    colt keehan
    Sep 19, 2025
    5.0
    Clean and everything worked smoothly. Easy move out process too.
  • AP
    Annette Plummer
    Sep 17, 2025
    1.0
    RENTERS BEWARE! I rented a storage unit online Sept 15th, then drove to the facility with my car full of stuff for storage. I completed the paperwork in the office, purchased a lock and the attendant showed me to my unit on the 4 floor. It was only then that he told me the sole elevator in the building was out-of-order and we would need to take the stairs. The elevator repairman had been called but the attendant did not know when the elevator would be working again! I waited 24 hrs, --- car still full of stuff -- elevator still not working, still no idea how long it would be out-of-order. I then asked the manager to cancel and refund my storage unit rental. When I said the unit was "inaccessible",, the manager disagreed about the term "inaccessible" but agreed that carrying furniture up 4 flights of stairs wasn't exactly feasible. Ended up renting from a competitor 2 blocks away, their unit was a bit more expensive but they have working elevators.
  • AO
    Anne Olsen
    Sep 15, 2025
    5.0
    This is a great place to store your things. Very reasonable prices. It’s secure and staff is very friendly.
  • BL
    Brooklyn Lynn
    Aug 1, 2025
    5.0
    I had an awesome experience getting my storage unit! First off, the building is gorgeous, I love the brickwork both inside and out. It’s super clean, well-built, and the temperature control inside is perfect. Huge shoutout to Mark, who was just freaking cool as can be. He made the whole process super easy and quick for us, answered all our questions, and had great energy the whole time. If you’re looking for a solid storage place with great service, this is the one!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.