Lowe's Home Improvement

Reviews

• VW

  Vicki Warren

  1 day ago
  1.0
  I would give them a minus 10 if I could. It is the worst experience I’ve ever experienced. I bought a range/oven, dishwasher, refrigerator, washer and dryer in mid February. I waited 2 weeks to get the dishwasher delivered and installed. The individual that installed it didn’t make sure things were level and put the screws in where it would have been impossible to use and the dishwasher didn’t even work. When I called I was told I would have to call the manufacturer to get a mother board to fix it. After a huge run around and missing work they agreed to replace it but it would be the end of March. When I found out it was going to be the same installer, I cancelled the dishwasher and went to Home Depot. In the mean time, the washer and dryer was delivered. The installers didn’t level the machines and said they “couldn’t” level it because the floor wasn’t completely level, (my son and I leveled it ourselves) but the kicker is the machines were supposed to be white and black but the dryer is an off white and doesn’t match. I called the store and was told it was impossible the color didn’t match. No biggie I only spent over $1500 for the pair, but can live with the mismatch. The range was installed by the same people and they wasn’t going to level the stove. When I insisted they adjusted it to counter height and level it they pulled it out by the oven door and now the door doesn’t stay open. With that and the big scratches they put on the stainless steel piece below the controls, it looks like an old range. I called the store on this as well and to have it replaced due to the door damage and asked for different installation people. I was told it would be the same ones and it would be at least two weeks to get another one delivered, which I declined as I don’t want to continue with the same issues and more missed work. I was also told by the appliance manager in addition to being refunded the amount of dishwasher, they were going to discount some more off for the hassle and the time I have had to miss work. Well, today I had to call the store again to follow up on the refund of the dishwasher and warranty as it has never been issued. This store is a nightmare. Worst Lowe’s I have ever dealt with and wish I would have spent my $7000 at Home Depot. DON’T waste your money or time here!
• AB

  April B

  6 days ago
  2.0
  Super rude employees! Any question you ask you seem to be interrupting their busy lives. Not one person asks if you need help and the two I spoke to were so condescending and made you feel like you were not worthy of their 30 seconds. Definitely go to Ace or Home Depot if you need a little help with your project.
• EF

  Elena Futter

  Mar 30, 2026
  5.0
  Purchesed stacked washer n dryer In St George. The sale person that helped us. Paris was Awesome as were the two gentlemen man that delivered it. The delivery was so good. Professional quick n 100% Great customer service.
• TS

  Trevr Smith

  Mar 18, 2026
  5.0
  I would like to take a moment to recognize an outstanding employee in your garden department named Chad. Chad went above and beyond while helping us get everything we needed for our garden. He made the entire process much easier, especially when it came to loading our items, and he took the time to guide us to products not only within the garden department but throughout the store, even down to the exact aisle locations. He is, without a doubt, one of the most friendly and knowledgeable employees I have ever encountered at Lowe’s. His attitude and willingness to help truly stood out and made our experience exceptional. Thank you, Chad, for your hard work and for providing such excellent customer service.
• NW

  New World

  Mar 18, 2026
  5.0
  Very satisfied with the purchase and very good price! Also Marcus Green as sales specialist who have have knowledge about everything so he was very helpful and patience also very kind with my wife and I so I was looking for to buy a dishwasher for a rental and help us to decide which one will be the best so he found the right one for us ,thank you Marcus Green!!! 😀

Frequently Asked Questions About Lowe's Home Improvement