Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Saint George, UT Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback indicates a significant inconsistency in customer service, with many customers reporting poor experiences, long wait times, and unhelpful staff.
Product Availability
Customers noted that while Lowe's generally has a good selection of products, there are frequent stock level errors and issues with pricing discrepancies.
Staff Assistance
Some customers praised the helpfulness and knowledge of specific staff members, while others reported difficulty in finding assistance when needed.
Delivery Issues
Numerous reviews highlighted problems with delivery schedules and order fulfillment, leading to frustration among customers.
Store Environment
The store is often described as clean and well-organized, with a good layout, although some customers found it difficult to navigate without assistance.
LM
Lori Mayfield
2 days ago
5.0
There is a very nice gentleman named Chad that works in the garden section… I don’t think we’ve had better customer service at Lowe’s in all of the years we’ve been in St. George.
He was extremely friendly, helpful, and kind. Not rushed, and jumped right into help with everything we needed.
CL
Clayton Langston
6 days ago
1.0
I don't like this place. Then only comfort I get from not shopping here anymore is knowing that I have cost them tens of dollars.
RE
Randy Eller
Nov 11, 2025
5.0
Thank you Lowes for giving Vets a discount.
MB
Melissa Blackburn
Nov 5, 2025
5.0
Leah, in appliances, helped us with our order. She was efficient and answered all of our questions. We really appreciated her customer service and happy attitude!
MU
mackenzie utter
Oct 31, 2025
1.0
Do not buy appliances from them or the extended warranty. It will likelu take over 2 weeks to get a technician to look at your appliance due to them changing your appointment date and another 7-10 days for parts to come in if they are needed. I expect to be out of a washer for a month or more. It is very disappointing customer service that is only AI with no human representatives to talk to. The washer I have is also less then 2 years old.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Saint George, UT?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's provides various installation services such as appliances installation, blinds, cabinets, carpets, countertops, decking, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, smart home systems, tile flooring, toilets, vanity, washers and dryers, water filters, windows, roofing, fences, and flooring installations.
What are the store hours for Lowe's Home Improvement in Saint George?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 7:00 PM. Holiday hours vary, with some days closed and others with adjusted hours.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What nearby places are close to Lowe's Home Improvement in Saint George?
Nearby places include minuteKEY (key and locksmith), Blue Rhino Propane Exchange, Walker Plumbing, Ross Dress for Less, Dollar Tree, St. George's Cleanest Carpets, Verizon, Famous Dave's restaurant, and Michaels craft store.
Are there any dining options near Lowe's Home Improvement in Saint George?
Yes, nearby dining options include Famous Dave's and Subway, which offer convenient places to eat before or after your visit to Lowe's.
Can I find home décor or craft stores near Lowe's in Saint George?
Yes, nearby stores include Pier 1 Imports for home décor and Michaels for arts and crafts supplies, perfect for complementing your home improvement projects.
Does Lowe's Home Improvement in Saint George offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to provide flexible shopping options.
How can I contact Lowe's Home Improvement for customer inquiries?
You can reach Lowe's customer care at customercare@lowes.com or call their main phone number at +1 435-688-0286.