Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Riverton, UT Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback indicates a mix of experiences with customer service, with some praising helpful and friendly staff while others report rudeness and lack of assistance.
Product Availability
Customers frequently noted issues with product availability and stock discrepancies, leading to frustration.
Store Cleanliness
Many reviews highlighted the store's cleanliness and organization, contributing to a positive shopping experience.
Delivery Issues
Several customers reported significant problems with delivery schedules and communication regarding their orders.
Helpful Staff
Some employees received specific praise for their exceptional service and product knowledge, enhancing the overall shopping experience.
GI
Glenn Ivers
2 days ago
1.0
Your customer service in Riverton is terrible! Your associates walk right by and don’t say a word and never offer to help. When you do ask them they act bothered and then they still aren’t helpful. Taking my business to Home Depot in Riverton.
JW
James Walsh
Nov 16, 2025
1.0
Bad customer service when it comes to standing by the appliances they sell you.
AS
Allen Sauer
Nov 12, 2025
5.0
I was an avid shopper at lowe's for many , many years i went to a Lowe's for everything I needed.Sometimes I drove thirty miles to go to the only store that had the item I was looking for however, about 6 or 7 years ago, the customer service level took a hard nosedive, I was never greeted if I needed help locating something I was told it was over there in one of a few aisles. I started going to other stores because of the frustration today happened to be one of those days where I stopped in.For AP items that I was looking for and I bumped into a young lady who was energetic enthusiastic helpful.Had a smile on her face she genuinely seemed like she wanted to be there. Alexis this was the most amazing experience.I've had at Lowe's in the last 7 years. Keep up the great job.
I hope the opportunithese are given to you.Because I believe you would make Lowe's a better company.Thank you very much for renewing my faith in a company that I loved so much
BG
Brenda Garcia
Nov 5, 2025
1.0
Very upset with this store called ahead of time to verify they had what I was looking for was told they had 11 of them. Told Amanda I was driving and hour away and wanted to make sure they had them and not drive down for nothing!
Get there and told they don’t have them. Asked the manager Jennifer if she could do anything for me. She was also not very helpful.
SB
Steve Brown
Oct 17, 2025
1.0
I went to Lowe’s in Harryman had my card on file which was confirmed their system was refusing to bring up my card on file for the purchase. The manager refused to override it for a simple $30 return on some staples when I needed nails their system was refusing to accept my card, which is clearly the card listed on file used for the purchase and still even though their system was malfunctioning they sent me home without my refund and at the end of the day it’s $37 but I thought I would warn you guys against Lowes be blessed
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Riverton, UT offer?
Lowe's Home Improvement offers a wide range of products including appliances, bathroom supplies, building materials, flooring, lawn and garden equipment, power tools, paint, kitchen and bathroom remodeling essentials, plumbing supplies, outdoor furniture, and more.
What are the store hours for Lowe's Home Improvement in Riverton?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Note the store may have special holiday hours or closures.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I find a product online at Lowe's?
You can search using a keyword, Lowe’s item number, brand, or manufacturer’s model number, or browse by department on their website.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payment methods.
Where is Lowe's Home Improvement located in Riverton, UT?
The store is located at 12462 S Creek Meadow Road, Riverton, UT 84065, USA.
What nearby places can help me when visiting Lowe's Home Improvement?
Nearby places include Minute Key for locksmith services, Black Bear Diner for breakfast and brunch, and Blue Rhino Propane Exchange for propane needs, providing convenient options before or after your Lowe’s visit.
Are there dining options near Lowe's Home Improvement in Riverton?
Yes, nearby dining options include Black Bear Diner Riverton for breakfast and brunch, Texas Roadhouse for barbecue, and Papa Johns Pizza for fast food and pizza.
What community services and educational centers are near Lowe's Home Improvement?
Nearby you can find Blooming Minds Montessori Preschool, Sylvan Learning tutoring center, and Deseret Industries thrift store and charity organization.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, lighting, cabinets, decking, fencing, smart home installations, and more.