Lowe's Home Improvement

4.3
1852 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Riverton, UT Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
12462 S Creek Meadow Road, Riverton, UT
84065, United States

Hours

Reviews

4.3
1,751 reviews
5 stars
1,074
4 stars
384
3 stars
108
2 stars
46
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising helpful and friendly staff while others report rudeness and lack of assistance.

Product Availability

Customers frequently noted issues with product availability and stock discrepancies, leading to frustration.

Store Cleanliness

Many reviews highlighted the store's cleanliness and organization, contributing to a positive shopping experience.

Delivery Issues

Several customers reported significant problems with delivery schedules and communication regarding their orders.

Helpful Staff

Some employees received specific praise for their exceptional service and product knowledge, enhancing the overall shopping experience.
  • GI
    Glenn Ivers
    2 days ago
    1.0
    Your customer service in Riverton is terrible! Your associates walk right by and don’t say a word and never offer to help. When you do ask them they act bothered and then they still aren’t helpful. Taking my business to Home Depot in Riverton.
  • JW
    James Walsh
    Nov 16, 2025
    1.0
    Bad customer service when it comes to standing by the appliances they sell you.
  • AS
    Allen Sauer
    Nov 12, 2025
    5.0
    I was an avid shopper at lowe's for many , many years i went to a Lowe's for everything I needed.Sometimes I drove thirty miles to go to the only store that had the item I was looking for however, about 6 or 7 years ago, the customer service level took a hard nosedive, I was never greeted if I needed help locating something I was told it was over there in one of a few aisles. I started going to other stores because of the frustration today happened to be one of those days where I stopped in.For AP items that I was looking for and I bumped into a young lady who was energetic enthusiastic helpful.Had a smile on her face she genuinely seemed like she wanted to be there. Alexis this was the most amazing experience.I've had at Lowe's in the last 7 years. Keep up the great job. I hope the opportunithese are given to you.Because I believe you would make Lowe's a better company.Thank you very much for renewing my faith in a company that I loved so much
  • BG
    Brenda Garcia
    Nov 5, 2025
    1.0
    Very upset with this store called ahead of time to verify they had what I was looking for was told they had 11 of them. Told Amanda I was driving and hour away and wanted to make sure they had them and not drive down for nothing! Get there and told they don’t have them. Asked the manager Jennifer if she could do anything for me. She was also not very helpful.
  • SB
    Steve Brown
    Oct 17, 2025
    1.0
    I went to Lowe’s in Harryman had my card on file which was confirmed their system was refusing to bring up my card on file for the purchase. The manager refused to override it for a simple $30 return on some staples when I needed nails their system was refusing to accept my card, which is clearly the card listed on file used for the purchase and still even though their system was malfunctioning they sent me home without my refund and at the end of the day it’s $37 but I thought I would warn you guys against Lowes be blessed

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.