Find everything you need for home upgrades at Lowe’s in Riverton, UT, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.
Product Availability
Customers expressed frustration with items being out of stock or incorrect orders being fulfilled.
Store Cleanliness
Several reviews highlighted the store's cleanliness and organization, contributing to a positive shopping experience.
Helpful Staff
Despite negative experiences, some customers praised specific employees for their helpfulness and product knowledge.
Competitive Pricing
Customers appreciated the competitive pricing and good deals available at Lowe's.
BC
Brett C
Jan 5, 2026
1.0
Purchased items online for store pickup. Attempted to return 5 days later and was told it was a final sale. Online purchase did not state final sale and the store would not process return.
AC
Alyx Collins
Jan 1, 2026
5.0
Great customer service
SS
Stacey Symonette
Dec 23, 2025
1.0
Sorry Lowe's but this store needs some serious help. If you don't have it in stock just say that. I understand things happen 1 or 2 times but on the 3rd im done.
KF
Kody Fisher
Dec 5, 2025
4.0
Great deals and great staff. Lowes beats home depot every time!
TT
T
Dec 2, 2025
1.0
Lowes is terrible! EVERY SINGLE TIME I make an online order they screw it up! They have THE WORST customer service in the business. No one cares! You speak with a DM they just laugh and giggle about the issues. If this were my company, I'd be livid knowing my name is on something that offers such terrible unprofessional service. Very sad. Do better!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Riverton, UT offer?
Lowe's Home Improvement offers a wide range of products including appliances, bathroom supplies, building materials, flooring, lawn and garden equipment, power tools, paint, kitchen and bathroom remodeling essentials, plumbing supplies, outdoor furniture, and more.
What are the store hours for Lowe's Home Improvement in Riverton?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Note the store may have special holiday hours or closures.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I find a product online at Lowe's?
You can search using a keyword, Lowe’s item number, brand, or manufacturer’s model number, or browse by department on their website.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payment methods.
Where is Lowe's Home Improvement located in Riverton, UT?
The store is located at 12462 S Creek Meadow Road, Riverton, UT 84065, USA.
What nearby places can help me when visiting Lowe's Home Improvement?
Nearby places include Minute Key for locksmith services, Black Bear Diner for breakfast and brunch, and Blue Rhino Propane Exchange for propane needs, providing convenient options before or after your Lowe’s visit.
Are there dining options near Lowe's Home Improvement in Riverton?
Yes, nearby dining options include Black Bear Diner Riverton for breakfast and brunch, Texas Roadhouse for barbecue, and Papa Johns Pizza for fast food and pizza.
What community services and educational centers are near Lowe's Home Improvement?
Nearby you can find Blooming Minds Montessori Preschool, Sylvan Learning tutoring center, and Deseret Industries thrift store and charity organization.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, lighting, cabinets, decking, fencing, smart home installations, and more.