Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Riverdale, UT Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Many customers praised individual employees for their helpfulness and knowledge, particularly mentioning staff like Sabrina, Perry, and Nevin.
Order Fulfillment Issues
Several reviews highlighted problems with online orders not being fulfilled as promised, leading to frustration and a loss of customer loyalty.
Store Cleanliness
Customers consistently noted that the store was organized and clean, contributing to a positive shopping experience.
Staff Availability
Multiple reviews indicated that staff were often unavailable or unhelpful, leading to dissatisfaction among customers seeking assistance.
Product Quality Concerns
Some customers expressed disappointment with the quality of certain products, particularly plants and appliances, which affected their overall satisfaction.
CB
Christina Boerstra
6 days ago
3.0
I wanted to purchase four kitchen appliances. They couldn't get any of the ones I had chosen in.
MR
Michael Riolo
Oct 28, 2025
5.0
Sabrina at Lowes was fantastic about showing me possible locations for an item and also letting me know about several other options I could try. She asked me first if I needed help instead of scooting away like others have at competitor's places when I give them the look of " I need help". This is exactly why I will be a returning customer to this location. Thanks again Sabrina. There were also a couple of other all-stars that helped me along the way. They were all very capable women and I love that. Keep on keeping on!
MM
M M
Oct 24, 2025
1.0
Be ready for the slowest service of all time. Home Depot is way faster
JA
Jacob Adragna
Oct 17, 2025
5.0
Great for all your home project needs
JM
jami mcgrath
Oct 9, 2025
5.0
Always organized and clean in the store. great customer service!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What type of products does Lowe's Home Improvement offer?
Lowe's offers a wide range of home improvement products including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
Can I shop online or only visit the Riverdale UT store?
You can shop both online at lowes.com and in-store at the Riverdale, UT location for expert advice and convenient services.
What are the store hours for the Lowe's Home Improvement in Riverdale, UT?
The store is open from 6 AM to 9 PM Monday through Saturday and from 7 AM to 8 PM on Sunday, with adjusted hours on certain holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides in-store pickup and delivery services for customer convenience.
Which payment options are available at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Does Lowe's provide home installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinetry, doors, windows, and more.
What should I do if I want to return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online orders, start a return through your Order History. For in-store returns, bring proof of purchase to the customer service desk.
What are some nearby places of interest around Lowe's in Riverdale, UT?
Nearby places include Minute Key for locksmith services, Blue Rhino Propane Exchange for propane supplies, and Girl Scouts of Utah for youth activities.
Are there nearby dining options near Lowe's Home Improvement in Riverdale?
Yes, nearby dining options include Cheddar's Scratch Kitchen, Hogi Yogi, Bombay Bites, Firehouse Subs, and Subway, great for grabbing a meal before or after shopping.
How can nearby retail stores complement a visit to Lowe's?
Nearby retail stores such as JCPenney, Old Navy, and Michaels Stores offer additional shopping opportunities for clothing, crafts, and more while visiting the area around Lowe's.