Find everything you need for home upgrades at Lowe’s in Riverdale, UT, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude or unhelpful.
Product Availability
Customers frequently noted issues with product availability and inventory accuracy, leading to frustration when items were out of stock.
Return Policy
The return policy was criticized for being unclear and restrictive, causing dissatisfaction among customers trying to return items.
Store Cleanliness
Many reviews highlighted the store's cleanliness and organization, contributing positively to the shopping experience.
Staff Knowledge
There were several comments about staff lacking knowledge about products and store layout, which hindered customer assistance.
HK
Hunter Kunzler
6 days ago
5.0
I drive all the way from North Ogden to buy my stuff from this Lowe’s because of their employees like Rick! Rick was extremely helpful and brings character and professionalism to Lowe’s.
LA
Laurel Altigar
Dec 27, 2025
1.0
Do not shop here for ANY Holiday items!! They will not take them back.
Really, Really crappy unknown return policy and Customer Service. This policy is NOT posted anywhere for shoppers to be aware of. Very unfortunate and misleading. I will not be shopping here any longer.
Update: I received a response from Lowes earlier today and was happy to get in touch with them as asked to talk through my experience. When I called the number provided and reached Customer Service the woman on the other end was so rude and could not understand why I would be calling her. Honestly, it didn't surprise me. I am just not impressed with Lowe's or their customer service in any shape or form. I have had other problems in the past with them but have just disregarded it. This treatment that I have received twice now recently has clearly underlined what I have felt for a while. Lowe's doesn't want my business.
SG
Santiago Gutierrez
Dec 15, 2025
5.0
My wife saw this Christmas cactus and fell in love with it. Jeff came over and helped us get it. He also helped us get a Christmas tree. He helped wrap it up and cut off the bottom to make it ready to set up on arrival to our house. Jeff was helpful, friendly and professional. He is a great part of their team and the reason we drove out of our way to go to this store when there is another Lowe's and a few competitors closer to our house. Thanks Jeff! We'll be back.
RF
R F
Dec 1, 2025
3.0
There to get a little bit of lumber to build a small table and the quality of the 2 by 2's was crap. I searched for brackets for a wall shelf and could not find them and help was non-existent on the floor. I was in kind of a hurry so I left without them and took home a 2X4 and a couple of twisted 2 by 2s. I'm afraid that the depot has you beat 🤔
MG
Matthew Green
Nov 23, 2025
5.0
Well stocked and clean. Helpful customer service. Thank you!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What type of products does Lowe's Home Improvement offer?
Lowe's offers a wide range of home improvement products including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
Can I shop online or only visit the Riverdale UT store?
You can shop both online at lowes.com and in-store at the Riverdale, UT location for expert advice and convenient services.
What are the store hours for the Lowe's Home Improvement in Riverdale, UT?
The store is open from 6 AM to 9 PM Monday through Saturday and from 7 AM to 8 PM on Sunday, with adjusted hours on certain holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides in-store pickup and delivery services for customer convenience.
Which payment options are available at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Does Lowe's provide home installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinetry, doors, windows, and more.
What should I do if I want to return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online orders, start a return through your Order History. For in-store returns, bring proof of purchase to the customer service desk.
What are some nearby places of interest around Lowe's in Riverdale, UT?
Nearby places include Minute Key for locksmith services, Blue Rhino Propane Exchange for propane supplies, and Girl Scouts of Utah for youth activities.
Are there nearby dining options near Lowe's Home Improvement in Riverdale?
Yes, nearby dining options include Cheddar's Scratch Kitchen, Hogi Yogi, Bombay Bites, Firehouse Subs, and Subway, great for grabbing a meal before or after shopping.
How can nearby retail stores complement a visit to Lowe's?
Nearby retail stores such as JCPenney, Old Navy, and Michaels Stores offer additional shopping opportunities for clothing, crafts, and more while visiting the area around Lowe's.