Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
694 reviews
5 stars
591
4 stars
41
3 stars
21
2 stars
11
1 star
30
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the helpfulness and professionalism of the sales staff, particularly mentioning individuals like Autumn, Wendy, and Cameron.
Product Quality
While many customers appreciated the comfort and style of the furniture, there were significant concerns regarding the durability and quality of materials, with reports of issues like fading leather and broken recliners.
Customer Service
Feedback highlighted a mix of positive and negative experiences with customer service, with some customers expressing frustration over return policies and lack of follow-up on issues.
Delivery Issues
Several reviews noted dissatisfaction with delivery costs and delays, with some customers feeling that the delivery fees were not clearly communicated upfront.
Store Environment
The store atmosphere was generally described as pleasant and comfortable, contributing to a positive shopping experience.
- JVJanis Vause2 days ago5.0I worked with Autumn and she was so accommodating, knowledgeable, and helpful. We enjoyed our time with her immensely. She is a very conscientious employee and willing to go out of her way to help her customers.
- GPGaylene PebleyNov 17, 20255.0We needed, and took, Wendy's advice on choosing the fabric for our chair. We're glad we did. We've only had it a few weeks, but so far we're happy with it.
- LSLaurie StarrNov 4, 20255.0Cameron was very helpful getting me a great deal on the 2 rocker recliners I purchased. They are very comfortable chairs and would buy again at La Z Boy in Riverdale. Thank you for the comfort I was looking for.
- GLGreg LOct 28, 20255.0Our sales associate was great. This is the 1st time we have been in a Lazboy store, but we left happy. We were in a bind as we have a special guest visiting us in the next couple of weeks, as we got rid our loveseat and needed a cushioned chair or a recliner that would fit our decor. We found one and brought it home, and it is a good match
- KLKathy LeflerOct 24, 20252.0I bought two recliners that are also lift. My husband has recently had some really bad knee surgeries and a bad infection and he needs to keep his leg elevated all the time and he can't with these chairs because the foot part doesn't stick out long enough so it hits him about mid calf. I called 5 days after I bought them and told them that I wanted to return one of them only. And that I could use the other one. All she said was sorry you've only got three days to do a return. The second one was being built and wasn't going to be here for 6 weeks. I said can't you cancel the one that's being built she says oh no they've already started on it. Which I doubt! Because it's already been 8 weeks and we haven't received it yet. So I called customer service Lazy Boy and told them the situation and they said that they would relay the message to the store manager. That's been at least a couple weeks ago and I've never heard back from him. Instead last week I get a message from lazy boy saying they want to deliver the other one. So in other words the customer service is really horrible! I will never do business with them again. To top it off my niece just bought her mother a recliner from Lazy Boy in Vegas and her mother died a week later. And it had only been at their house 2 days and they still refused to return it. I think they should take certain circumstances into mind before they make decisions like that because again that is poor customer service!
Frequently Asked Questions About La-Z-Boy Riverdale
What are the regular business hours of La-Z-Boy Riverdale?
La-Z-Boy Riverdale is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays.
Where is La-Z-Boy Riverdale located?
La-Z-Boy Riverdale is located at 1136 W Riverdale Rd, Riverdale, UT 84405, United States.
Does La-Z-Boy Riverdale offer delivery services?
Yes, La-Z-Boy Riverdale provides delivery services for their furniture products.
What types of furniture products can I find at La-Z-Boy Riverdale?
You can find recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, sleepers, and home accessories at La-Z-Boy Riverdale.
Does La-Z-Boy Riverdale require proof of COVID-19 vaccination for customers?
No, La-Z-Boy Riverdale does not require proof of vaccination for entry or service.
What payment options are accepted at La-Z-Boy Riverdale?
La-Z-Boy Riverdale accepts American Express, Discover, Mastercard, and Visa credit cards.
Does La-Z-Boy Riverdale offer any in-home services?
Yes, La-Z-Boy Riverdale offers in-home design services to help customers customize their furniture.
What nearby furniture stores can I visit along with La-Z-Boy Riverdale?
Nearby furniture stores include La-Z-Boy of Riverdale and At Home, which also offers home goods and carpet selections.
Are there any dining options near La-Z-Boy Riverdale?
Yes, nearby restaurants include Wendy's, Super Chix, Subway, and Sweeto Burrito, offering various fast food and Mexican cuisine options.
Where can I find financial services near La-Z-Boy Riverdale?
KeyBank ATM is located nearby for convenient banking services, and Chris Reid: Allstate Insurance is available for insurance needs.