RC Willey

Reviews

• DR

  Diane Rogers

  1 day ago
  5.0
  RC Willey matched Costco’s sale price on our new refrigerator. Also matched free delivery and the 2 year warranty offered by Costco. Probably the best thing about RC Willey is their delivery team. They are not 3rd party freight companies. Hired by RC Willey and held accountable to RC Willey’s high standards. The 2 men that delivered our heavy refrigerator to our second floor home were so professional and did a great job. Thank you!!
• ET

  Emily Taylor

  3 days ago
  5.0
  We received amazing service on the sales floor from Julie. She was so patient as we "tried on" nearly every couch set! The delivery was also amazing! They arrived right when predicted! They were so fast, efficient & friendly. I must admit, I was in awe when one of the delivery guys lifted the couch OVER HIS HEAD! Entertainment and new furniture!
• DC

  David C Craig

  5 days ago
  5.0
  I purchased a Bosch Dishwasher from RC Willey last week. Dan Chamberlain helped me purchase one over the phone without even coming into the store! He took the time to check out deals and sales on inventory for me (which I asked for), and as always, he was helpful, professional, and considerate. He walked me through everything and answered all my questions, as well as scheduled the delivery and installation. When the two install guys came to my house yesterday (Randy and Chad as I recollect), they were clean, thorough, and careful. When they removed my old dishwasher, they pointed out problems and potential problems with how the old one was installed (improperly and poor workmanship), and went above and beyond what I their install job was and fixed the wiring, piping, and other issues. I was so appreciative and impressed at their professionalism and the time they took to do the job right this time. I am so pleased with how it all turned out! Thank You R.C. Willey and team!
• CD

  Connie Dixon

  Oct 30, 2025
  1.0
  BUYER BEWARE!!! If I could leave zero stars I would. We purchased over $10,000 in furniture and appliances from RC Willey for our new home and paid cash! We requested a delivery date on a Saturday that worked perfectly for getting all of our frozen and refrigerated food taken care of. Saturday came and we hadn't heard a word from them. I called first thing in the morning only to be told they changed the delivery date to a Monday and that only our bookcases were going to be delivered!!! I asked if they always randomly changed delivery dates without notifying the customer! I was told buy the unsympathetic customer service gal we were supposed to be notifed!!!! We weren't in any way shape or form. I told them I had to have my refrigerator for all the frozen food only to be told nothing could be done. After going round and round with customer service, my husband and son decided they would go to the warehouse and pick up the refrigerator which was an hour away. At first they told us we couldn't pick it up but my husband insisted. They made the 2 hour round trip to pick it up so we could make sure all our frozen food didn't perish. The following Monday they were supposed to deliver our desks, credenza and hutch, 2nd refrigerator and freezer. We did receive notification everything was going to be delivered, however, they were missing a desk and the L-bridge - we were told it was on back order. The following Saturday we received notification the desk and bridge would be delivered on Monday. Late Monday afternoon we call only to be told it was on backorder!!! Once again on Saturday we received a message stating the remaining desk and bridge would be delivered on Monday between 7:45 PM and 10:45 PM. My husband and I thought that was a very late time for delivery but what the heck - they aren't the most reliable company. Monday morning around 9:15 AM, we received a phone call from the delivery drivers stating they were 25 minutes away! I seriously wish I would have cancelled my entire order and was ready to when they told me they weren't going to deliver my refrigerator on the scheduled date when I needed it. I will NEVER, EVER purchase from RC Willey again. We have since bought an entertainment center and complete bedroom suite with mattress elsewhere from a merchant that was more reliable. STEER CLEAR of this poor excuse of a store. Their practices are deplorable!!! I will tell everyone and anyone to never buy from RC Willey
• MH

  Matthew Harris

  Oct 29, 2025
  3.0
  Don't have a salesman. Tell me I can bring in my old TV and drop it off to you and then the receptionist at the will call. Tell me the same thing and then as I'm unloading it management says I can't. You need to fix that so everybody's on your same page 70 72-in TV I brought. Then I had to take it somewhere else load it with the new TV so that didn't work out very well. Everything else was great. The salesman is great selling me the TV. Everything was fine up till the time I came to pick up the new TV. Had an old one in the back of my truck. They said I couldn't drop it off. I would suggest when somebody's got it in the back of the trucks and they've been told by two people. You can drop it off. I'd say management ought to stick with what their employees are saying and let me drop off one TV instead of me having to move it around. Get the new one in strap that one in and then strap in 72-in TV also and take it away with me. That's not a good way to do business with customers that have been with you for oh I'd say over 20 years. Thank you

Frequently Asked Questions About RC Willey