Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Orem, UT offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,438 reviews
5 stars
1,238
4 stars
583
3 stars
246
2 stars
118
1 star
253
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report poor service and unhelpful staff.
Product Availability
Lowe's generally has a wide selection of products, but some customers noted issues with stock levels and availability of specific items.
Delivery Issues
Numerous complaints about delivery service, including delays, poor communication, and unprofessional behavior from delivery staff.
Store Experience
The store layout and organization received mixed reviews; some customers found it well-organized while others struggled to find items.
Pricing and Value
Customers appreciate the competitive pricing and clearance deals, although some feel prices are higher compared to competitors.
- PBPenny Blackburn-ReevesDec 31, 20255.0Lowe’s almost always has what I’m shopping for. Their employees are friendly and know their store.
- PQPeterson QuiterioDec 25, 20255.0I am a Home depot fan, but I was treated nicely here and they had stuff that they didnt. I enjoyed my experience here today. If you are looking for Klein tools, they seem to have quite a large selection compared to Home Depot and in general. Thanks for the help today, Merry Christmas.
- ATAlex TiradoDec 22, 20251.0No merece la pena ir ni el manager sabe hacer su trabajo
- DDDebDec 20, 20251.0Lowe’s have been advertising their commercials in Spanish. Maybe someone should let them know that this is America. I do not like them making me feel like I am in a foreign country and for that reason they have permanent lost me and my families business.
- ASAntonio SantosDec 10, 20251.0I’ve made over $10’s of thousands in purchases at “Lowe’s. And recently purchased and had delivered and appliance package. They delivered it with concealed damage and manage rat Orem Utah became rude and short and said call Spanish Fork I will never again buy anything from this store or these Lowe’s stores!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Orem, UT?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, tools, and more.
What are the store hours for the Lowe's Home Improvement in Orem, UT?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 7:00 AM to 8:00 PM. Holiday hours vary, and some days may be closed.
Does Lowe's in Orem offer in-store pickup and delivery services?
Yes, Lowe's Home Improvement offers both in-store pickup and delivery services for your convenience.
What payment methods are accepted at Lowe's Home Improvement in Orem, UT?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payments.
How do I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe’s account. You'll also receive email updates as your order status changes.
What should I do if I need to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. If purchased online, you can start a return in your Order History. For in-store returns, bring your proof of purchase to the customer service desk.
Are there nearby places that might be useful or interesting when visiting Lowe's in Orem?
Yes, nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for locksmith services, and Lake Point Center for shopping and entertainment.
How can nearby locksmith services like minuteKEY and KeyMe Locksmiths help me when shopping at Lowe's?
If you need key duplication or lock services while working on DIY projects or home improvements, nearby locksmiths like minuteKEY and KeyMe Locksmiths provide convenient access to these services close to Lowe’s.
What nearby shopping centers or stores can I visit along with Lowe's Home Improvement in Orem?
You can visit Lake Point Center for additional shopping options, Bed Bath & Beyond for home decor and kitchen supplies, and Ross Dress for Less for clothing while you are in the area.
Does Lowe's in Orem provide installation services for products I purchase?
Yes, Lowe's offers a variety of installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, flooring, HVAC, lighting, roofing, and more.