Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.8
180 reviews
5 stars
167
4 stars
5
3 stars2
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their patience and lack of pressure during the shopping experience.
Product Quality
Many reviews emphasized the high quality of the furniture, with customers expressing satisfaction with their purchases and the customization options available.
Shopping Experience
The overall shopping experience was described as enjoyable and comfortable, with several customers noting the relaxed atmosphere and the helpfulness of the sales associates.
Delivery Issues
Some customers reported challenges with delivery times and issues with product assembly, indicating a need for improvement in this area.
- LFLinzi Freestone1 day ago5.0When I arrived, I had several questions about a Lazy Boy sectional that I had seen at RCWilley. It appeared that all sales associates were busy talking to customers or wrapping up deals. After 15 minutes or so, Lori finished with her customer and asked if anyone was helping me. I told her no, and I had lots of questions. She answered all my questions and educated me about some options I hadn’t considered. I made my decision, and purchased a sofa/love seat set. It became apparent that the other associates were not working with other customers, but rather, visiting with each other. Lori and I sat down to do my financing. When approved, Lori began the following online paper work. A couple of times she paused and asked one of the other associates, ( a twenty something blonde girl) a question about next steps. The younger blonde girl was very rude to Lori, right in front of me, three different times, because she had to put her phone down and be bothered with Lori’s questions. From my point of view, I was grateful that Lori took the time to be certain she was following the correct procedure, as I live 250 miles away and was leaving from the store to head home. I was absolutely stunned and frankly, disgusted at the blonde girls lack of professionalism. It was my opinion that the blonde girl was bothered that Lori was completing another sale, and was put out that she had to answer any questions for Lori. That young, blond girl is no asset to your business. Honestly, had Lori not been so likable, and thorough, I probably would have left and made my purchase at RC Willy. Lori truly saved the deal and I made my purchase because of Lori’s knowledge about the furniture, her professionalism, and treatment of me as her customer. I don’t care that Lori was double checking that she was managing the ordering platform correctly. I appreciated her thoroughness, since I had traveled such a long distance. Highest praise to Lori for a well deserved sale! If she ever leaves Lazy Boy, I will follow her to buy furniture at her next job! Linzi Freestone
- BBBarb Spinning Star Block1 day ago5.0My husband just had surgery and we were in need of a recliner. Zach helped us more than we could imagine. I would definitely go back for more furniture when needed as long as Zach is there. Thanks so much.
- CJConnie Jarrett2 days ago5.0Great experience! Sales people were very helpful! Delivery guys were top-notch. Were there when they said they would be, fast, efficient and friendly. Go to the La-Z Boy Store. You’ll be glad you did.
- ABAnna BarclayDec 31, 20251.0My husband liked the recliners in the store but once delivered they are not comfortable and kind of scary with the lean. Unfortunately by the time you get delivery, you’re already past the return window. Lesson learned: never buy expensive chairs from a place that really does not have a true return policy
- DCDave CookDec 28, 20255.0We appreciate how easy and comfortable we felt the three times we came in your store. Everyone was helpful and friendly. Your products are good quality.
Frequently Asked Questions About La-Z-Boy Orem
What types of furniture does La-Z-Boy Orem offer?
La-Z-Boy Orem offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, sleepers, and home accessories.
Does La-Z-Boy Orem provide delivery services?
Yes, La-Z-Boy Orem offers delivery services for purchased furniture.
What are the store hours for La-Z-Boy Orem?
La-Z-Boy Orem is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays and major holidays like Thanksgiving, Christmas Eve, and Christmas Day.
Is proof of COVID-19 vaccination required to visit La-Z-Boy Orem?
No, proof of vaccination is not required to visit La-Z-Boy Orem.
What payment options are accepted at La-Z-Boy Orem?
La-Z-Boy Orem accepts American Express, Discover, MasterCard, and Visa credit cards.
Does La-Z-Boy Orem offer design services to customers?
Yes, La-Z-Boy Orem provides In-Home Design services to help customers create their ideal living spaces.
Where is La-Z-Boy Orem located?
La-Z-Boy Orem is located at 321 E. University Pkwy., Orem, UT 84058, United States.
What nearby places can I visit when I go to La-Z-Boy Orem?
Nearby places include Home Fabrics for arts and crafts, Party City for party supplies and costumes, and Holy Taco for Mexican food, making it convenient to shop or dine before or after your visit.
Are there any shopping and electronics stores near La-Z-Boy Orem?
Yes, Best Buy is near La-Z-Boy Orem, offering electronics and appliances, which can be convenient if you want to combine furniture shopping with technology or appliance purchases.
What dining options are available near La-Z-Boy Orem?
You can find several dining options nearby, such as Holy Taco for Mexican cuisine and Beans & Brews Coffeehouse for coffee and casual dining, perfect for a meal or a break during your shopping trip.