As the trusted home improvement store near you, Lowe’s in Ogden, UT offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, many customers report long wait times and unresponsive staff.
Management Issues
Several reviews highlight inconsistent management, with some customers expressing frustration over unhelpful or unaccommodating managers.
Delivery Problems
Numerous customers experienced issues with delivery, including delays, incorrect items, and poor communication regarding their orders.
Product Availability
Customers noted that while the store has a wide selection, stock issues and disorganization made it difficult to find specific items.
Positive Employee Interactions
Despite the negative experiences, several customers praised individual employees for their exceptional service and willingness to assist.
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Samuel Porterfield
Dec 29, 2025
5.0
Great hardware store. They worked with my special request to cut a key blank that Ace and Home Depot wouldn't. It works like a charm.
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Hunter Kunzler
Dec 19, 2025
2.0
Most of the employees are fantastic, but when it comes to their mangers it feels like roulette. As a contractor it’s difficult to work with mangers like Martin that aren’t willing to accommodate to the needs of a pro. The others are fantastic and are willing to go the extra mile. Wish they had more consistent management. I’d love to do more orders through Lowe’s but not with mangers like Martin.
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Paul Schragal
Dec 12, 2025
2.0
I purchased a laundry appliance set with the install package as a stackable unit and the installers installed the machines side by side. When I talked to the appliance manager they got a hold of the driver and they told him it couldn't be done because of height restrictions. I told the manager to have the installers come out and show me, but they were unable to come out that day. I asked for the stacking kit that came with the set so I could stack them myself. The machines run great and the stackable configuration looks great. Love paying for an install that I have to do myself. Solid set up 5/5 stars on the machines, 2/5 for service.
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Shay Hall
Dec 8, 2025
1.0
So far I have had nothing but issues with this store! First they can not find my bosses account. Aftervan hour I finally just open my own, then me and the wife go in to look at flooring. We stand around waiting for help forever, finally found the call button, then we spent a bit of time just trying to get helped, we leave and come back the next day, finally get some help, found a carpet we liked set up a measurement to lock in sale and 18 month financing with card, a week later after we get measured we go in and pay, they did fix the sale price, but found out with my account t I am not eligible for financing, what a slap in the face before Christmas, then I have not gotten a call they said would be coming, you know for install before the holidays!! Well this review was from this call that broke me, they have to order carpet it is atleadtv2vweeks out then another week or so for install, as soon as this is done, I will cancel my account and never return to a lowes!!! So if you are getting carpet know it will be about a month.
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RaNae Anderson
Dec 3, 2025
1.0
I recently purchased an electric stove and it was delivered today 2 December. When I purchased the stove I paid to have the new one installed and the old one hauled away but was told by the driver his truck was full. They brought in the new stove, pulled a bunch of blue tape off the front of the stove and shoved it in place and then left. I then looked closer at the stove and saw black material stuck to the top sides of the stove. I new that this was not right so I pulled the stove back out and found foam like black material that was supposed to be removed before install. I then looked in the oven and found more tape and items that needed to be removed. I previously informed the driver that somebody needed to come and haul away the old stove. I feel that this was really poor service when delivery guys don't seem to know what they are doing.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Ogden, UT?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, lighting, plumbing supplies, tools, and more at Lowe's Home Improvement in Ogden.
What are the store hours for Lowe's Home Improvement in Ogden, UT?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 7:00 AM to 8:00 PM, with adjusted hours for certain holidays.
Does Lowe's in Ogden offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What are the payment options accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Where is Lowe's Home Improvement located in Ogden?
Lowe's is located at 344 N. Washington Boulevard, Ogden, UT 84404, USA.
Are there any nearby places to Lowe's in Ogden that customers might find useful?
Yes, nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and North Ogden Park for outdoor activities.
How can I use nearby Minute Key locations when shopping at Lowe's?
After shopping at Lowe's, you can visit nearby Minute Key kiosks for quick key duplication or locksmith services conveniently close to the store.
Can customers enjoy outdoor activities near Lowe's Home Improvement in Ogden?
Yes, North Ogden Park is nearby, offering a great place for relaxation or recreation before or after your visit to Lowe's.
Is there a propane supplier near Lowe's for outdoor grilling or heating needs?
Blue Rhino Propane Exchange is located near Lowe's Ogden store, providing convenient propane services for grilling or heating that complements your purchase at Lowe's.