Business Details
About
Mattress StoreBedding StoreBedroom Furniture Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.9
275 reviews
5 stars
264
4 stars3
3 stars3
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Jhoffer, Kurstin, and Kent.
Product Quality
Many reviews highlighted the comfort and quality of the mattresses, with customers expressing satisfaction with their purchases and the positive impact on their sleep.
Store Experience
The store was noted for its cleanliness and welcoming atmosphere, with customers appreciating the opportunity to try out various mattresses without feeling rushed.
Delivery Issues
Some customers reported negative experiences with delivery, including poor service and issues with product condition upon arrival.
Warranty Concerns
A few customers expressed dissatisfaction with the warranty process, citing lack of communication and issues with claims being denied.
- AMAmber McGee4 days ago5.0Our experience at this tempur-pedic store far exceeded our expectations! Kent spent so much time with us explaining different features and answering all our questions. His patience with us as we tried different beds was incredible. Thank you for making this such a positive experience! Can’t wait for a great night’s sleep!!!
- VCVictor Cecena5 days ago5.0Kent the manager was amazing. He took the time to explain all the differences between the different beds. Let us lay on each bed to 'test' each bed n feel the differences. He explained each and every feature on the bed we ended selecting. My wife and I are extremely happy with the customer service we received from Ken.
- TTTeagueNov 15, 20255.0No pressure and the sales associate was knowledgeable
- DRDori RitchieNov 2, 20255.0Jhoffer was super helpful in helping us choose the right mattress for my husband & me. Can't wait for our mattresses to arrive!
- ASAnne SunNov 1, 20255.0The store was clean, efficient, and our salesperson Jhoffer explained everything we wanted to know clearly. Would highly recommend!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
What are the store hours for the Tempur-Pedic Flagship Store in Murray, UT?
The store is open Monday to Wednesday from 11:00 AM to 8:00 PM, Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the Tempur-Pedic Flagship Store located?
It is located at 6191 S. State Street, Suite 1660, Murray, UT 84107, USA.
Can I use my current bed frame with a Tempur-Pedic mattress?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed frames. If your frame is unusual or was not made for the U.S. market, check product dimensions or consult with a Sleep Expert. Using a flat, solid surface with adequate support is recommended to avoid voiding the warranty.
How does mattress delivery work at the Tempur-Pedic Flagship Store?
Most mattresses come with free White Glove delivery, including setup and removal of packaging. The TEMPUR-Cloud model ships compressed via UPS for self-setup and does not include White Glove delivery or old mattress removal.
Does the store offer mattresses suitable for RVs, boats, or airplanes?
Yes, the store offers customized mattresses for non-traditional locations through an authorized partner. It is helpful to have your custom dimensions ready when ordering.
What payment methods are accepted at the Tempur-Pedic Flagship Store?
They accept various payment options including American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, Mastercard, and Visa.
Are replacement mattress covers available?
Yes, replacement covers for any mattress with a removable cover can be ordered online or with assistance from a Sleep Guide in store for older models.
Which nearby coffee shops can I visit before or after shopping at the Tempur-Pedic Flagship Store?
You can visit nearby coffee shops such as Nordstrom Ebar Artisan Coffee and Ebar for a relaxing coffee or snack around your mattress shopping experience.
What nearby retail stores are close to the Tempur-Pedic Flagship Store for additional shopping?
Nearby retail options include clothing stores like Ann Taylor, Justice, Banana Republic, and H&M, as well as specialty stores like Brighton Collectibles and Apple Fashion Place for electronics.
Are there any nearby eyewear or jewelry stores near the Tempur-Pedic Flagship Store?
Yes, nearby options include Breitling Boutique and its Salt Lake City location for jewelry and watches, as well as Warby Parker for eyewear and optician services.