Lowe's Home Improvement

4.1
2909 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Murray, UT is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
469 West 4500 South, Murray, UT
84123, United States

Hours

Reviews

4.1
2,808 reviews
5 stars
1,482
4 stars
685
3 stars
257
2 stars
114
1 star
270

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some employees received praise for their helpfulness, others were reported as rude and unprofessional.

Product Availability

Customers appreciated the good selection of products, but some experienced issues with stock availability and online order fulfillment.

Store Environment

The store's cleanliness and organization received criticism, with reports of a dirty parking lot and a confusing layout.

Checkout Experience

Many customers faced difficulties at checkout, particularly with self-service options and untrained cashiers.
  • MS
    Mariposa S
    5 days ago
    5.0
    Jordan is amazing! Had sooo much fun shopping for my plants! Conceited and Botel also were great. Great staff in the whole store. Definitely will come back to this location
  • CH
    Cristina Houtrouw
    Jan 4, 2026
    5.0
    I found a blue paint color I loved Pinterest. I tried for a few hours to find the exact paint color online, when I came in I spoke with Lily. She helped me find several colors that were super close to it. I thought I knew which color I wanted but her selections made it hard because I ended loving them all. She was so awesome to work with.
  • TL
    Tezzy Lopez
    Dec 30, 2025
    5.0
    Josh (in flooring) helped us for almost 2 hours straight (it was probably more than 2 hours to be honest) and made sure we got every single thing we needed for a new location of our childcare and preschool! He was more than helpful and had such an amazing attitude the entire time…thank you SO SO MUCH Josh.
  • RA
    Ron Allen
    Dec 17, 2025
    5.0
    The PRO Desk at this location is outstanding. We remodel / build hotels, and work with a lot of Lowe's locations around the country for general supplies during the process. This Murray location has been great to work with for things that are hard to locate (in volume), and for delivery when needed.
  • JC
    Javier Calderón
    Dec 13, 2025
    1.0
    I came over because they were offering free cups if you were a member or if you created an account. Megan, the lady at the entrance, made me create an account and provide all my information, which I did. Even though she refused to give me a free cup because “there was an error in her app” (I showed her my account and everything), she didn’t care and didn’t give me a cup. She was so rude. I asked someone else, but the other woman didn’t help either. She said there were more than 100 cups left, so I could try again in a couple of minutes. I came back five minutes later after signing in again, but Megan wasn’t there anymore. What happened to the rest of the cups? Who knows. I don’t think they ran out. I felt frustrated. The staff members don’t care about customers. I won’t be back.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.