Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the hours of operation for US Storage Centers in Millcreek?
US Storage Centers in Millcreek is open Monday through Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and is closed on Sundays. However, gate access is available daily from 6:00 AM to 9:00 PM.
Are there any items I cannot store at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact the facility if you have questions about specific items.
What documentation is required to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers may need to provide additional information.
How can I make payments for my storage unit?
Payments can be made in person, online, by phone, or via mail. Automatic payments are also available.
Is there a long-term lease commitment required?
No, US Storage Centers rents units on a month-to-month basis with no long-term obligations.
Are locks and moving supplies available for purchase at US Storage Centers?
Yes, the facility sells boxes, moving supplies, and locks for your convenience. You can also bring your own compatible lock.
Can I reserve a storage unit online without upfront payment?
Yes, online reservations are hassle-free and do not require any credit card holds. You can reserve your unit online today.
What nearby self-storage options are available around US Storage Centers?
Nearby self-storage options include Cubes Self Storage and Brickyard Self Storage, providing alternative facilities and packing supplies that customers might consider when choosing storage solutions.
Are there nearby amenities around US Storage Centers that customers might find helpful?
Yes, customers can visit places like Millcreek Nutrition for refreshments, Shear Organics Salon & Day Spa for beauty services, and Quality Flowers and Plants for gifts and gardening supplies, making it convenient to combine errands in the area.
What health and medical services are located near US Storage Centers?
Nearby health options include dental care at Goldberg, Aaron S and Dr. Aaron S. Goldberg, ophthalmology services at Salt Lake Eye Associates and Rachel S. Benator, MD, as well as veterinary services like Advanced Veterinary Care and Dermatology for Animals.