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Lowe's Home Improvement

4.2
(1535 reviews)

Business Details

313 E 1400 North, Logan, UT
84341, United States
(435) 787-2266
https://www.lowes.com/store/UT-Logan/1501

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Logan, UT offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
313 E 1400 North, Logan, UT
84341, United States

Hours

Reviews

4.2
1,535 reviews
5 stars
878
4 stars
358
3 stars
125
2 stars
53
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees who provided exceptional service.

Delivery Issues

Numerous reviews reported significant problems with delivery services, including delays, poor handling of items, and unprofessional behavior from delivery personnel.

Product Availability

Customers appreciated the wide selection of products available, often finding what they needed, although some noted inconsistencies in stock.

Installation Services

Mixed feedback on installation services, with some customers experiencing poor workmanship and lack of follow-up, while others had satisfactory experiences.

Store Environment

The store was generally described as clean and well-organized, contributing to a positive shopping experience.
  • SJ
    Summer Jacome
    1 day ago
    1.0
    Waited all day for our carpet estimate to be done I have the paper copy of the appointment, I definitely understand why it's a free estimate they never show up! We called lowes around 10am if not earlier said they would reach out to who was going to do it and nothing. The estimate was scheduled from 8am to 12pm it's 7:40 pm homedepot it is!
  • HC
    Hector Vincent Cancino-Brucklmaier
    Feb 19, 2026
    5.0
    Great customer service, courtesy and friendly store. The staff went far and beyond to help me out. Thank you Jamay, Angie, Heather, Tiger, Joel, Bryan and and Mark. Kudos to you all.
  • JW
    Jeff Williamson
    Feb 14, 2026
    1.0
    HORRIBLE DELIVERY SERVICE, DO NOT BUY APPLIANCES AT THIS STORE IF YOU WANT THEM DELIVERED.. Lowe's does not have control over the third party service, which is crazy, I have never seen a subcontractor directing a contractor. Most of the delivery crew is rude, lazy, and deny to do whatever could take more time in the installation even if is part of their job. We have been buying appliances from all over, and Lowe's has been the worst experience. It used to be good when Lowe's employees did the delivery. Last year we bought washer, drier, fridge for a new unit it got delivered without a problem, the guy was rude but it did not make a big deal about taking the door off just for safety, this crew came from SLC area if I remember correctly, shortly after we have other set of appliances delivered to another apartment and it was a nightmare, the guy wanted to leave the fridge outside and raise his voice to my partner telling her the appliance would not fit and we will have to bring it up and install it ourselves. When we told him the previous delivery team had removed the door without any issues he said they are not allowed to do it, which goes against what Lowe's customer service (call and online) and Lowe's store stand for, also goes against what has been done other times with different deliveries from Lowe's previous years. We do not know if they change the third party delivery service but the one they currently have is HORRIBLE. For some reason washer and drier were delayed, on the delivery day scheduled, they did not show up, which cause stress for our tenants and ourselves since we made sure to make arrangements so someone could be there, we went to the store and spoke to the General Manager, Kurt, he understood the situation, applied a credit in the purchase and offer to go himself to the installation, in case someone was not available, on the delivery day for washer and drier, I showed up and I was impressed Kurt was there, very professional and made us feel we just wanted to made all our purchases with Lowe's. We focus on customer service with our clients and tenants, so we appreciate to receive the same treatment we give. About a month ago we ordered some appliances from Costco since they had better prices on those and we were told at Lowe's they can not match a membership pricing, which we understand, we still ordered an LG fridge at Lowe's. When we ordered the fridge we checked with Customer Support through chat, call and at the store to make sure they will be able to remove the door if needed, set up the fridge properly and that we would not have any bad experience, we do not need to have someone to fix a problem, we just want to avoid unnecessary problems, we were told they will do all those things, also able to move the older appliances to another room or the garage or outside if requested. Sadly I am not able to finish this detailed review since google does not take many characters, but do yourself a favor and get your appliances with Costco or Home Depot if you need delivery and installation. It seems Lowe's can not hold the third party manager accountable.
  • CH
    Cole Hodges
    Feb 7, 2026
    5.0
    Great customer service. Everyone is very helpful
  • TH
    Travis Hoecherl
    Jan 23, 2026
    5.0
    I have been a customer for years at this Lowes. One employee shines above all of the others. I have always been very impressed with Carrie. It is because of her that I continue to shop at this location. Carrie is very knowledgeable with everything. If I could rate her with more than five stars, I would. Thank you Carrie!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.

Brand Certified Facts from Lowe's Home Improvement

Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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