As the trusted home improvement store near you, Lowe’s in Logan, UT offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees who provided exceptional service.
Delivery Issues
Several reviews mentioned problems with delivery, including delays, poor handling of items, and lack of communication from the delivery team.
Product Availability
Customers appreciated the wide selection of products available, often finding what they needed, although some noted inconsistencies in stock.
Installation Services
Mixed feedback on installation services, with some customers reporting poor workmanship and lack of follow-up, while others had positive experiences.
Store Experience
The store environment was generally described as clean and well-organized, but some customers reported issues with staff availability and responsiveness.
AA
Arianna Gerlach (Anna)
Dec 18, 2025
5.0
Great tools!
JM
James McGroarty
Dec 8, 2025
5.0
Tools, Hardware, and pro desk employees are always helpful
JH
Jace Hendrickson
Dec 3, 2025
5.0
I’ve been working with Lowe’s over the past two weeks to get new appliances installed in my home, and the process turned into a much bigger headache than expected. After purchasing three refrigerators and needing two of them returned due to delivery issues and defects, I was honestly at my limit.
That’s when I was helped by Hayley, and she is the sole reason this review is five stars.
From the moment she got involved, she took full ownership of the situation, immediately understood the problem, and handled the entire resolution with exceptional professionalism. She coordinated my refunds, ensured both returns were processed correctly, and even secured additional compensation for the inconvenience—something I did not expect but genuinely appreciated.
In an industry where it’s rare to find someone who truly cares about the customer’s experience, Hayley stood out. Her communication was clear, she was efficient, and she followed through on every detail. She turned a very frustrating situation into a positive one.
Lowe’s is lucky to have her. If her management sees this, please recognize her—she absolutely earned it.
JW
Jim Workman
Nov 29, 2025
5.0
Ordered a rug and pad for MIL. Fast delivery and great customer service.
She's delighted with the quality and color.
SF
Scott Fambrough
Nov 26, 2025
5.0
Always friendly and helpful. They treat veterans exceptionally!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Logan, UT?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, and more for your home and garden projects.
What are the store hours for Lowe's Home Improvement in Logan?
Lowe's in Logan is open Monday to Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM, with special holiday hours on select dates.
Does Lowe's offer order pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
Can I return or exchange items at Lowe's?
Most items can be returned within 90 days. Returns can be started online for items bought on Lowes.com or in-store with proof of purchase at the customer service desk.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Does Lowe's in Logan provide installation services?
Yes, Lowe's offers a variety of installation services including for appliances, flooring, doors, lighting, cabinetry, and more.
What nearby places can I visit when I shop at Lowe's in Logan?
Nearby you can find Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and Cache Car Wash to clean your vehicle after shopping.
Are there healthcare providers near Lowe's in Logan?
Yes, several dental offices like Thompson Family Orthodontics and Platinum Orthodontics, as well as medical services like Cache Valley Community Health Center are close to Lowe's for any health-related needs.
How can nearby real estate services be helpful when visiting Lowe's?
Nearby real estate agents such as KBC Real Estate and Devonshire Court Apartments can assist customers looking to buy or rent homes, complementing your home improvement projects at Lowe’s.